Client Testimonials

Gerae is very responsive!

My agent Andy

One actually gets to speak with a real person who is knowledgeable with insurance inquiries regarding home or vehicle.
Also if you have a claim, your agent will advise you who to call, explaining the procedure.
I do save money on my insurance which is a benefit, also I help the MPPOA with income revenue.

Andy is very quick to respond to any requests for assistance.

Quick response! Great service! Always helpful and friendly and working to get us the best insurance.

I can always get prompt service and talk to an agent on the phone without waiting in a call line like other companies.

Gerae is fantastic to work with. She is very knowledgeable, responds quickly to all inquiries and presents information in a clear, concise manner. She provides follow up information when needed. Thank you!

Gerae and Andy give exceptional customer service.

Your employee, Andy Melcher, went above and beyond to help us with our insurance needs. He was very helpful when we had questions about our homeowners and auto insurance. I would definitely recommend it.

Personable fast and professional service. Andy Explained different concepts that were new to me and helped decide which was best for me.

Fair

Andy and Gerae are always very friendly and willing to help. Great service with good rates. I’ve been a customer for several years and like the fact that it supports MPPOA.

Easy to get a hold of, fair pricing, prompt

I like the service I get. They are always so helpful and friendly.

Great customer service.

Hands down the best customer service every single time.

The ease of use and excellent discount for public safety personnel.

Gerae has always been so helpful and quick to respond no matter what the concern. Thanks for all you do!

I like that they will shop around for the best rates.

I compared prices when I switched to MN Police Insurance Agency, years ago. They were very competitive and I feel I have agents that care about me and will take care of my insurance needs. It also makes me feel like I'm in an insurance group with other law enforcement officers that are more responsible and less likely to be involved in an alcohol-related incident that could drive rates up for everyone

Good service

Great service, quick response to questions great rates. Andy is great to work with

All staff members are very easy to work with a s provide prompt and accurate information.

my agent answers his phone, it's great speaking to a REAL person and not having to deal with a menu. He is prompt and thorough in answering my questions

Andy is the definition of exemplary service. Quick responses, friendly, knowledgeable - the help he provides is invaluable.

In this age if uncertainty and attack on our profession no less it’s reassuring to know we have expert staff at the MPIA who has our back. They are incredibly responsive and provide the best of coverage at the least of cost. Every peace officer in MN should take advantage of this opportunity afforded to them.

Fast response!

Very responsive and great customer service.

Representative Agents are phenomenal!

Andy is the single best person I have worked with when it comes to professionalism and customer service.