Client Testimonials

Fast and friendly service

The staff is very knowledgeable and friendly. They take care of everything you ask of them, plus they go above and beyound.

Andy is great. He is very professional and makes you feel important. Outstanding customer service.

Their service, expertise, dedication, and politeness.

Fast, prompt, and listened to what I really wanted.

Very personal services and agents are quick to respond and help!

I like the personal service and the prompt responses to our requests and questions. Gerae Christianson is top notch.

Find the best insurance for my specific needs , very efficient and helpful!!!

Andy does so well at his job ! He goes above and beyond what's expected. He was able to find insurance , manage and assist in the unpredicted nightmare closing on my house for me.

Very courteous & prompt with our needs

Andy Melcher is incredible. Fast, reliable, knowledgeable - A+

Gerae is always knowledgeable and friendly.
Great communication skills..responds to requests for information quickly and completely.
Finds the best rates for my needs

Easy to contact, always have an answer for me when needed.

Prices and staff

Andy Melcher is the epitome of great customer service. Andy sets the gold standard for conscientious, timely service. I have to say he’s the reason we stay with the MN Police Association. He is an exemplary representative and also represents the insurance companies he quotes extremely well.

I’m always able to speak to someone in person and have received great service for the past 10 years. I’m confident I’m getting the best rates!

The agents are personable, professional and knowledgeable. I’ve been a customer for years, never had an issue.

Very affordable great to work with and get back to you immediately with anything you ask for. They are extremely considerate.and easy to work with. Andy Melcher is our agent and is an absolute Rockstar. You cannot get better service than what Andy has provided us with this insurance agency 10/10 would recommend.

Gerae has always been very friendly and very willing to help find the best fit for our insurance needs.

Anytime I call with questions or need my vehicles updated she gets answers and updates done quickly.

Great service !!!

Courteous, knowledgeable, fast response.

Fast and easy. They call you right back!!

Prompt and responsive to service request/quotes.
Been a happy client for several years.

You reviewed our policy and contacted us when you located another company that saved us $400 a year -- exact same coverage. Thank you for the personal and caring attention -- We aren't just a number.

Concern for client

Customer support is personal. Our agents know who we are and our history.

Great customer service, very friendly and thorough reps

Always respond quickly to my emails, answers my questions patiently and helps me make the best decision for my family. Andy is awesome!!

They sought out the best insurance for me.

Everything!

Great service! Andy Melcher is always very helpful and great to deal with.

Andy and his partner are always very helpful, thorough and knowledgeable about any insurance issues or questions I may have.