Client Testimonials

Friendly staff.

Good results most of the time , although sometimes difficult to correspond with our provider .

Regards , mr R Sloane .

Great customer service, quick attention to issues/questions

They’re always prompt and knowledgeable

Jack is easy to work with

Great communication and follow-up

Quick responses to questions and problems. Good service.

Staff is responsive and pleasant to work with.

Prompt response. Easy to access.

Very helpful and knowledgeable.

Personal service and multiple venders

Efficient. Gets us the lowest possible rates with the best coverage (value) for our insurance premium dollar. Good communication and quick response and resolution to questions and claims.

Laurie Sporre is our primary agent. Recently we had a need for insurance coverage of stored belongings, short term renters' insurance and then renters' insurance when we moved into a permanent location. Laurie approached each with clear communication and efficiency. What I particularly like is how Laurie and I are able to talk in a relaxed friendly manner. We have been approached by competitors in the insurance industry claiming to be able to offer same for less - there is not a thought of going with a different agency or insurance company. Can't beat the service we are receiving through PCG.

I always hear back and get a response the same day

Courtney, her positive attitude and her awesome follow-up

Nathan. He spent the time with me to finally figure out the best insurance for our home. It had been extremely undervalued and he was diligent in figuring out why and making the corrections. It was good for us as homeowners and good for PCG.

I appreciate the first class service I have received from your agency. Always very helpful and courteous

Great responsiveness and outstanding customer service

Easy to get coverage and forget it

One stop shopping for insurance needs.

You always respond quickly and you offer great policies at great rates. We loved the time Marcy spent explaining our homeowners insurance!

Quick to answer ?

Prompt, professional service with excellent communications!

Helpful & Friendly

Timely responses.

It's computer based. The whole process takes very little time, and I can take as much time to analyze their offer as I want. No high pressure, just the plain old fashioned 'offer' from them and I decide whether or not to accept their offer. Have been with them a number of years and have never been disappointed with their business model.

Always quick to respond to my questions.

Responsive and efficient, courteous service.

Prompt response to inquiries.

I like that the PCG can review a bunch of different insurance companies and policies to find the best fit and rate for my needs.

Also, when I had a claim/issue with my insurance company this year was able to contact PCG to reach out to my insurance company to help get a re-inspection and then my claim was approved.