Customer Testimonials
Local, prompt on service,chair is working well
I give the personnel a "10" but I don't want to answer survey questions.
Ease of use
Mike calls to schedule yearly maintenance. When I called with a question he scheduled a serviceman to "give the stairlift a quick look." No problem was found, which eased our minds.
The servicemen have all been so nice, professional and helpful. Each one has taken time to explain what they're doing until my husband understands
We have told many friends and family what a wonderful thing the stairlift is. Now my husband has his "man cave" in the basement.
The lift that we purchased from you works very well. The price was reasonable.
come when called
Service persons well trained
Keep our equipment running well
Sometimes hard to get calls left on voicemail returned promptly
GOOD QUALITY , EASY REPAIR , DEPENDABILITY
Followed up to adjust the chair before we called them.
Service tech was knowledgeable and personable
Lift has been dependable. Yearly service has been good.
The products work when they are installed, and service is available promptly if you need it.
We have two chair lifts in our home. Both are from Arrow Lift.
I can whole heartedly recommend them to anyone needing their products.
The personnel are professional. They are friendly and when you have an issue they listen and pay attention to what you are saying. We are very grateful for their help and the quality of their chair lifts
Rodney, tech, called prior ti arrival and within time period. Perforrmed service and corrected a problem with rails. He was very courteous
The stair lift has been a lifesaver for my husband. It has allowed us to remain in our house. He is able to move throughout our house which in turn helps him to feel more comfortable in his surroundings. We are so grateful to have the Arrow Stair Lift.
Works great.
Excellent service and very quick. The stairlift works great.
They are very thorough and come when needed.
Quick to respond to service needs
Very convenient and makes it easy to maneuver
The gentleman who came to repair it was very professional.
We have had a good experience with Arrow Lift. The company is punctal, easy to schedule annual safety inspections, thorough, and kind.
Immediate service. answers questiion in a wa to be helpful to home owner.
good service
I could see the products to choose from and the project seemed to go smoothly with good cooperation bewteen ou building contractor and Arrow's representative.
Ezra came in and found the problem immediately it was very polite and very knowledgeable
Nice product
Repair and customer service
You always respond to me right away. I know that service is just a phone call away. This recent routine serviceman was exceptional! He takes care of issues before they will become issues. Love Arrowlift!

The repair were scheduled on a timely basis. The technician was efficient and curtious. He pointed out the problems, discussed how to reset the unit, and repaired the broken parts. We are very happy with the results.