Customer Testimonials
When you call you can speak with a person, that makes a big impact on how you relate to the business you earlier chose to buy from. In the few years we have used Arrow, their employees have always been friendly and helpful. They are not always able to just drop what they are doing to help you because they are busy (they got they way by how they treat people). When they cannot get to you right away you can sense they genuinely wish they could. I highly recommend Arrow Lift to anyone needing their type of service. When they do service your equipment it is done right. We are grateful for them
The chair lifts work and this is great. The second one which is in the basement shakes, rattles, and rolls but we can live with it as is for now,
Your field people are all great to work with.
Great service
The chairlift is very beneficial to me but without the service it would have become useless. I have the premium plan which is well worth having. The service people are very nice and professional . They do an excellent job of fixing whatever problems come up.
Great service! Prompt for scheduled time. Highly recommended!
Good product. Friendly service.
Dependable product. Good service
Impressed with service technician in most recent work.
The Arrow Stair Lift allows my husband to go upstairs and not be stuck on the 1st floor. It’s really helped him to feel more in control of his life.
Works great the installer did a great job explaining everything.
My husband can no longer go up our stairs. This has been a blessing as it helps to get him from our garage in our lower level upstairs to the main part of our home. This enables us to stay in our home as we age.
Service is exceptional. Prompt, thorough, knowledgeable technicians.
Stairlift makes it very easy to go up and down. It is very helpful for me because I have bad knees. It is a lifesaver for me. It is very convenient.
Once you get ahold of someone, which is difficult, the service is great and the repair man is very knowledgeable. I like the chairlift I picked out.
They were very knowledgeable, considerate and professional.
Tech was knowledgeable, courteous and did repairs in timely manner
Reliable
They contacted me about maintenance I didn't have to call them. The product operates quietly and fills a great need.
Service people are always courteous and helpful.
Works very well and helpful support when I need it.
They work well.
The reliability of both the equipment and service people. Always respond quickly to any problem. It's only happened once in all the years I've had the equipment which I got after hurricane Ike.
Good price, rapid install, no operating problems.
Fast response to service calls
Arrow is always fast and efficient when I call for service for my elevator. Always arrange for service in a few days. Take care of the issue that day.
The service man we lately really impressed us. Did a great job.
Reliable product, great service
The repair were scheduled on a timely basis. The technician was efficient and curtious. He pointed out the problems, discussed how to reset the unit, and repaired the broken parts. We are very happy with the results.
Local, prompt on service,chair is working well
Excellent organization and service