Customer Testimonials
I can count on quick service when I experience a problem with my chair and Arrowlift contacts me to schedule the routine maintenance. Ezra came last week to do maintenance and was friendly, efficient and professional. After his cleaning of the chair and track my chair is working better. I purchased my chair used in 2015 and I rely on it to take me up and down the stairs in my townhouse condo. I'm 82, I hope it'll help me stay independent as long as I live.
You are very knowledgeable, professional and fair. My husband and I have used your chair lift for years and you have always been there for us when it needed maintenance.
The chair is a life saver for us. The technician that came out was wonderful!
Ease of operation and reliability.
Excellent service. Response time is excellent.
Responsiveness and knowledge of our lift and its mechanics; friendliness
Useful, service is efficient, courteous, prompt,
Overall, you seem to be a very user-friendly company, I like that!
Prompt response to call
Froendly
Dependable
Professional, competent and prompt
Timely
Timely event
Products are good quality ! Made well !!
Service is Excellent !Maintenance programs
are reliable and financially manageable
I have had Chairlifts now for over 14years now
And feel the Services and lifts I have purchased .
Customer service is great. Field technicians are very knowledgeable and helpful. Easy to understand contracts, prices, etc.
When we have a problem, Service responded quickly and kept us updated on part availability
The customer service is great, so polite and helpful. The chair lift is a real good investment for my needs. Highly recommend both the company and the product.
Quality of the product and responsiveness of problem solving. Also the the ease of use for disable people.
The elevator works effectively and the routine maintenance keeps it working well.
Maintenance is easy to reach, very prompt and courteous.
The three-story elevator in our home is very helpful in many ways, thanks
The stair lift works.
The chair lift as made it possible for us to stay in our home. We have had very few problems and they have made quick repairs.
Couldn't get along without my stairlift chair and with my maintenance plan I know it will always be running properly. I used my chair for 5 years before I needed to replace the batteries. Anyone who has difficulty with stairs would solve their risk of falling by installing a Arrow Lift system.
My chair allows me access to my basement as I find it hard to climb steps now. Also, on the two occasions that my chair needed repair, a technician responded quite soon after my initial phone call to ArrowLift service department.
I say this with all sincerity that my chair has been a good investment.
I like the fact you have a maintenance program and come to our home in a timely manner. The technician have been very efficient.
Serviceman Atrill is absolutely the best . Always answers my question, is courteous, friendly, helpful & always informs me of what he found and what the plan was to fix it . Makes a world of difference .
Very professional and attentive to customer needs.
Excellent stairlift and service was quick and and efficient.