Customer Testimonials
Overall, you seem to be a very user-friendly company, I like that!
Prompt response to call
Froendly
Dependable
Professional, competent and prompt
Timely
Timely event
Products are good quality ! Made well !!
Service is Excellent !Maintenance programs
are reliable and financially manageable
I have had Chairlifts now for over 14years now
And feel the Services and lifts I have purchased .
Customer service is great. Field technicians are very knowledgeable and helpful. Easy to understand contracts, prices, etc.
When we have a problem, Service responded quickly and kept us updated on part availability
The customer service is great, so polite and helpful. The chair lift is a real good investment for my needs. Highly recommend both the company and the product.
Quality of the product and responsiveness of problem solving. Also the the ease of use for disable people.
The elevator works effectively and the routine maintenance keeps it working well.
Maintenance is easy to reach, very prompt and courteous.
The three-story elevator in our home is very helpful in many ways, thanks
The stair lift works.
The chair lift as made it possible for us to stay in our home. We have had very few problems and they have made quick repairs.
Couldn't get along without my stairlift chair and with my maintenance plan I know it will always be running properly. I used my chair for 5 years before I needed to replace the batteries. Anyone who has difficulty with stairs would solve their risk of falling by installing a Arrow Lift system.
My chair allows me access to my basement as I find it hard to climb steps now. Also, on the two occasions that my chair needed repair, a technician responded quite soon after my initial phone call to ArrowLift service department.
I say this with all sincerity that my chair has been a good investment.
I like the fact you have a maintenance program and come to our home in a timely manner. The technician have been very efficient.
Serviceman Atrill is absolutely the best . Always answers my question, is courteous, friendly, helpful & always informs me of what he found and what the plan was to fix it . Makes a world of difference .
Very professional and attentive to customer needs.
The product is good and service was excellt. Enjoying it!
Professional and installed sooner than expected.
The product is great so far.
The installer was wonderful and very precise. He did great job.
Arrow lift was the only company that returned my call to get a quote.
Willing to work with us to get the best solution.
Everyone I talked to was very knowledgeable and the service was excellent. Starting from the initial visit , everything about the arrow lift was explained quickly with no pressure to sign up immediately which we appreciated. Installation was so fast, and the technician explained everything very thoroughly so we knew exactly how to use the chair. The Stair lift will enable us to stay longer in our 2 story home which is a relief. It was a great purchase!
The product grade is A+
The service is very professional

Useful, service is efficient, courteous, prompt,