Client Testimonials

I'm happy with the overall service, but things little things are starting to happen that concern me. The first is with their errors in scheduling the cleanings. We originally scheduled the cleanings for the third Wednesday of the month. This was the regular schedule for several months.

Then one month they did not come on the third Wednesday. When I called, they said we are scheduled for the fourth Wednesday, as if it had been that all along. They had changed the timing without notice. Ok. Whatever. I'm not going to argue over something so trivial. So, the fourth Wednesday it is.

Then, in October, they did not come on the fourth Wednesday. Again, I was surprised. I was too busy to call this time to find out why they had not come. They ended up coming on the fifth Wednesday. Turns out that October had five Wednesdays. Apparently, we are scheduled for the *last* Wednesday of every month. Ok. They didn't tell me about that change either.

So, scheduling has been a problem.

The other issues are with finding things unplugged when I get home after cleanings and items that have been moved to clean a surface, but then never replaced to their original spots.

These are not deal-breakers. To me, they are minor issues. I'm happy with the service, they do a good job, and the people are great. There are just some little things that have been happening that are irritating.

That said, I would still recommend the service.

Superior people who do a superior job.

I love the great attention to detail and the homey touches that were left!

They always do a great job!

Have no idea what products you use. I supply my own hardwood floor cleanser, did not care for yours.

Prompt, efficient, and effective. Would not hesitate to use again.

I love everything to do with merrymaids. The products used freshen and brighten everything, as well as the people behind the products are very detail oriented.

On time. Courteous. Very clean house.

Very, Very professional, great job done by only two Pros... Thanks, again.... Maurice Parkonen

:-)

I like they do the job they are hired to do, i like the txt message i get to remind me of the appointment, i like the personal conversation i have with the dispatch people (professional & courteous), all and all a good service.

Loving the ladies who have been cleaning the last 3-4 times. Fabulous!

The products smell wonderful and I a completely satisfied with the work the crew does .
I am thrilled with their work ethic.

Very reliable and consistent. Products seem to be adequate and not overpowering. Staff are respectful of property and work efficiently.

Consistent, dependable and friendly service.

I cannot attest to the latest visit because we had moved out. It was the final clean up.

Dawn was always available and replied quickly to our requests and honored how we wanted our home cleaned.
Ruth was our favorite cleaner who did top quality work each time.

Prompt
Thorough work

The dependability of the team and Dawn's willingness to make date changes when needed.

The St. James family were very pleased with the work from the past year. It was a great relief to not have to think about housecleaning with everything that they were going through. Thank you

The Best!!!!!!!!!!!!!!!!!!!!!

Nothing specific

It's easy to arrange an appointment, and the staff are helpful, timely, and efficient

Products smell fresh. Work was excellent.

Staff was wonderful!

Merry maids is professional and they do a great job. They also go the "extra mile" for their customers. I trust them and rely on them to keep my house always beautiful and clean.
Thank you Merry Maids!

Dawn in Plymouth is amazing. Sensitive to our families needs. Always goes above.

Excellent job! Very pleased with cleaning! Floors never looked so good.
-Rachael Maher

like tat are always on time. They will do some extras if they have time. Also like that they use the lemon oil on my furniture. Christine is my regular and she is great an also Julie and her daughter and a young man that comes a lot are really nice and good cleaners.

We came into a house that felt so clean and smelled so good. Thank you

My parents stated they did an incredible job. They were very nice.