Customer Testimonials
Professionalism and follow through
Amazing service
Range, quality,
Friendly and very knowledgeable staff!
Dean and his crew did a great job on getting my bike repaired and returned to me as promised on time. The bike is in excellent working condition once again! Thanks!
Very informative and helpful in all products.
The high level of knowledge and professionalism of the team
Polite and prompt service !
Very friendly staff.
Nice selection. Great services.
Quality equipment and people
Easy to do business with
Knowledgeable sales staff and quality product!
Very nice, knowledgable staff.
Will be shopping there to replace my 2002 trex 7200
Dean has great customer service.
Took care of my bike
Dean is very knowledgeable and very professional. Trek is lucky to have him.
Thanks to Ryan, Dan and the crew at Trek Bike store. I’m so glad I was able to purchase my Sun trike from them. They are nice and very professional. I’m so glad they are in my neighborhood.
Trek makes a reliable bike with a smooth ride. Reliable staff and mechanics. Was happy to purchase my new bike and have it ready to go within minutes.
service done right and in a timely fashion.
You were able to look up my past service history. The tire I needed to fix was replaced once before, but it had been a year, and the bike was not used. The tube was pulled and there was a small hole, which the associate showed me. He was able to fix it while I waited and answered some questions, I had about getting the wheel back on the bike and adjusting the brakes Thank you First name removed
I bought tire tubes on Friday and successfully replaced one on the front wheel of my wife's bike yesterday. We are very happy with our FX3 bikes that we purchased in December 2022. I took our old bikes here for tune-ups before buying new ones and we were very satisfied with the service. As far as I can tell, this is the first email I've received since December 17, 2022 asking how satisfied we were with our purchase of the FX3s.
Staff knowledge and availability.
Parts were ordered and arrived promptly and I was contacted soon after.
Everything happened as planned. Excellent job all around.
Service on my bike was done when they projected it to be done, and at the cost they estimated. My bike was in the shop for only about a week. The folks there obviously know what they're doing, and are personable and professional. I won't hesitate to call on them for a tune-up or for repair.
Great customer service, very helpful and friendly
Expert knowledge and super friendly!
Friendly service. Willing to work on your individual needs.
Very friendly and helpful staff.
Has everything I needed
Came in for a tuneup. Great service, excellent work. Best their own turnaround estimate by almost a week. Will 100% bring back in the future.