Customer Testimonials
Amazing service
The customer service was great. Was able to get in and tell them the issue and we listened to the recommendation. Told me of the cost and when I could pick it up. The bike was ready before the time he told me which was great. Great place.
Knowledgable and friendly staff. Good service, quality products
Consistently good.
Great services by bike experts.
Very knowledgeable staff
Tune ups were done as stated for both time and cost.
I was very pleased with the the people who helped me in store, very nice and helpful. Not pushy. They did a good job on my bike. I would definitely go back again.
This bike shop is a GEM! I’ve shopped here for 40 years and have always received the very best service! They are always pleasant and professional and sell great bikes! We service our bikes here, purchase shoes , clothing, and bike racks.
Love this business!!!
Excellent work,expertise,friendly and efficient!!
Always reliable service for a good price!
They have a great repair crew, with excellent advise on what the bike needs (and doesn’t need),
Very knowledgeable and personable staff focused on the customer's needs.
Great products and service.
Its a great place to get service, bikes, accessories and to work.
Quality products, knowledgeable staff no pressure to make a decision. Information presented in an understandable format outlining any and all options for products or service.
The staff is friendly and knowledgeable. Replaced my tires on my Domane on a timely basis.
Great personnel!
Very fast and thorough service
Easy to work with and price for the work was very fair. My old bike came out looking brand new!!
John takes very good care of my bike.
Dedication you guys show to every customer. Up front with the extent of work that needs to be done.
Good
Knowledgeable staff
Great service Knowledgeable staff Fair prices
Excellent! We drive about 35 minutes to get there, and it's based on the service and energy of the store and its people. Thanks to Ryan for his kindness.
There is a reason why they have been around so long.
Although I have only been a serious cylcist for two years, the George Garner Cyclery in Lake Zurich is my go-to place for cycling needs. I have bought all my accessories there and always find great services from Mark and John, and the store always has what I need. I recently visited the North Brook location also and found Jim to be extremely helpful in purchasing my next bike.
Everyone at the shop is very nice and friendly. They really seem to care about my bicycle. I went for a tune-up and my bike looks spotless! They really took good care of it.
Very accommodating. They know me by name. Fast and friendly service!