Member Testimonials
I love that I’m welcomed when I get there and thanked when I leave. I love the community I find there. It makes it easier to do the things I need to do to get stronger.
Yes hear from me
Everything! Love the hours, making it fit early risers. Also, nthat it’s open 7 days a week. Good to mingle with others. Love that it’s open and welcoming to all ages. Love the offerings.
Only negative: please rework your web site.
I especially like Linda S.’ Everfit class. She’s terrific.
Great helpful staff. Clean facilities. Great vibe.
I love the Y. The only real feedback I have is that I wish the gym was open until 11:00pm on the weekdays.
The. Safety of. YMCA
What I like most about my Y experience is that the place feels very inclusive. My location is Weinberg on 33rd and the clientele is diverse and reflects my neighborhood and I love that. The staff are always friendly and welcoming.
Great facility
The friendliness of the staff, the facility is beautiful and the pool is awesome. My family and I like going to the gym like going to the Y.
Staff are friendly
Accessible hours
Very close to home for me
Variety of programs offered
Friendly people, diverse classes, warm pool, sauna!
Great people — the members who are always friendly and helpful, holding the doors as we pass one another, and the staff who create a happy atmosphere at sign-in and who keep the place humming with activities. There’s a good feeling — people are there for all the best reasons — good health for bodies and minds and spirits for ourselves and for the whole community. And for a better world!
Very friendly staff and a great variety of exercise classes
I like taking the classes that I have making me feel good I enjoy being with the people it's just a wonderful place to be
The Waverly Y is a wonderful community-centered "third space" that serves a wide swath of neighborhoods in the area. People of all backgrounds come together at the Waverly Y.
The staff are kind and welcoming for the most part. Ms. Tonia is a WONDERFUL and constant presence at the Y (she is EVERYWHERE), as are the wonderful careworkers in the Stay 'n' Play. We love Ms. Love and Ms. Madison who know our children by name and greet them warmly when they come and go.
Some feedback:
1) I think all staff should get raises, especially given the high salaries of the YMCA's executive staff (CEO is getting $1M+ per most recent 990). I don't even know what the pay rates are for the regular staff and workers, but I am 100% sure they are too low. Please examine your compensation, consider curtailing senior executive pay (I understand there is a heirarchy and pay is meant to be competitive, but...still). Please consider issueing wide-spread worker-centered pay raises for the folks who do the essential labor and day-to-day community work that makes the Y what is it.
2) Please include teachers in this compensation assessment. We are devoted to Body Pump, but there has been a teacher shortage since Lauren stepped back. She was WONDERFUL. We LOVE all our Body Pump teachers, and understand that they only make $25 per class? I think the Y can do better and should do better.
3) Y Camp is great. Everyone was wonderful. Try to get the counselors off their phones. It's good for them and better for the kids.
Thank you for all that you do! The Y is really important!
Staff is very friendly!
Dortha was very professional, friendly and knowledgeable and a pleasure to talk to
I love that the membership is affordable for me and my family ! The staff is very friendly fly and helpful and there’s so many classes to attend .my kids love to yo swim . There just so many options !
We are grateful
Locker room really needs updating. Badly. And there were only 3 lanes for open swim at 7:30am. I would expect there to be 6,
I like the employees and the patrons, it's just a positive experience for everyone all around.
Friendly- clean- comfortable and activities for every age group.
It was very easy to sign up online for a membership.
Large gym with many machines, friendly staff
the classes
I love the community and the facility overall. I mostly swim, although I have used the equipment in the past.
My only suggestion: get an anti-chlorine soap for the showers.
Love the Y! But please add more body pump classes
The staff are very polite
Great customer service
I love the staff that explained the usage of the equipment which was very helpful the pleasant personality and the awesome training I received I would recommend family and friends to come to this positive environment I want to thanks the pleasant employees I will continue to utilize the locations