based on 4929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff was friendly, service was swift and what I was looking for.
Great that you appreciate us veterans
Emmy is very friendly and knowledgeable and did a great haircut
It was my first visit, very enjoyable. I will be back.
Polite, professional, and personable stillest who cut my hair to my specifications.
Appointments are easy to make and wait times are accurate. Though I rarely have the same stylist, my preferences are on file so they know what kind of cut I want.
Love it here. You’re treated very well and everyone’s friendly. Brooke does a really good job and is quick! She’s my go to!
My stylist was amazing. She was so much fun to talk to and took good care of me
Great service
Friendly
The stylist and the conversation
Great hairdresser :)
Can select the barber before you leave home and join the lineup. I also appreciate the senior discount.
That was awesome
Great attitude of Girls there.
I like that you can do a reservation online and see how long you have until you can get the haircut. I like the level of service provided and the pricing. You are well located, near my home.
The styalist
Professional.
Just the overall experience. This is a good store. Use 3-4 across my travels and this is one of my favorites
Prices are high compared to other establishments and there are no coupons.
Cost of basic haircut
I appreciate the ability to "get in line" and the projected wait time. It's also helpful to see where you are in line with the big board listing.
Great experience. Kristen was amazing. I loved my haircut and I definitely felt pampered!
Welcoming and professional staff
Becca did an amazing job at every part of the MVP service and haircut
the employees
Hair stylist was very pleasant and professional. The haircut was excellent
Love the face massage
Great haircut at a reasonable price
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A very well-done experience. It's the one time as a man I get pampered!!. Here is a suggestion. When serving in the military in South Korea I got one haircut a month. The service provided was similar to Sportclips offerings. There was one additional item that I think would be enjoyable and an easy sell for your company. Offer a facial. Either independently or as an option with a package. Men would go for this. A little mint or eucalyptus facial lotion is applied after the haircut. It would fit right in with the walk to the hair wash sink and could be worn through the washing process. Then the facial could be removed with the hot towel treatment. I think you could get an additional $10.00 for this service. Maybe even some associated sales for the product.
If this works I would like 10% of the yearly gross on just the facials, although I am open to negotiate. Maybe a marketing job for corporate would be nice. I'm sure we could work something out.
I do think this service is elsewhere in the men's market. The beard thing is winding down. Look at your numbers for all things beard. I would estimate a declining revenue trend over the last 12 months of 1 to 1.5%. Time to fill the void. Ride the beard wave to the beach and be done, or pivot back out to catch the next wave. After all, it's only money.
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I am a senior and I can't afford to pay $24.00 every time I need a haircut, plus the tip.