Customer Testimonials
I don’t even know where to start.
The place is just perfect as well the pools and the Tech they use, I love that I can see my son from either the window or sitting down on the waiting room is completely visible so it gives me a relive and happiness to see his improvements and what’s going on during his lesson, i love the members they are very friendly and professional all the time and is just very well equipped. I really like it and strongly recommend. Teachers are great!
We had our session with Joe E, it was an awesome hour, very informative and productive! Our daughter really learned to correct some stroke errors and felt the difference immediately.
We appreciate Joe’s abilities and patience, we felt comfortable in the approach of correcting the stroke.
One on one coaching and visuals
SwimLabs was the second place we tried, and my son responded much better here. The pool setting is comfortable and not overwhelming for kids, especially first timers. Good options in terms of time slots. The location is not ideal, but the important thing is that my son enjoys his swim lessons and looks forward to coming.
They are always on time, easy to schedule by calling them, always very professional and nice, teachers are great
Great instructors
We are having a great year with Franklin! My daughter is learning a lot!!
Luke is great!
Love Gerald the instructor and small pools are good for kids who are frightened of the water
Children enjoy it and are learning. Luke seems to be a great instructor.
We love our coach Joe C! First name removed has been swimming with him for more than a year!
The temperature of the water, the teachers and friendly staff. They could improve the changing areas, I think one little stool behind each curtain and a few hungers to hung stuff would go a long way
Great instructors!
Joe C is fantastic, always very energetic and wonderful attitude!
So far customer service has been great. I have another child enrolled in the swim tank and I’m considering switching him over to swim labs because of how nice and accommodating our experience has been so far far. Thanks for everything!
We have a 3 person private for my 3 kids. The flexibility of this option is so key for me, if we have to miss a day we can make it up later (with 3 kids we sometimes have one sick and so all 3 can’t come). I also like the small pool for new swimmers.
Great teachers and responsive staff
Friendly staff and a great lesson!
Great instructors and flexible scheduling!
Because they have good method.
Small classes.
Overall good experience.
The one-on-one feedback that my swimmer received helped him improve his performance immensely during his last swim meet. The videos helped him understand his incorrect stroke technique and fix it right away.
Very good
Joe C. is amazing and my kids adore him. They have made so much progress since April and September (respectively) and my daughter is near tears when she hears it's time to get out of the pool. But the best part is that any other teacher we have had as a sub or in previous classes was also amazing! You can't go wrong.
My daughter is 2.5 years old and almost swimming fully by herself.
Definitely the underwater video real time analysis.
The staff is awesome! The facilities are great! My granddaughters love all the teachers there! They have learned so much in the time we have been there!
Patient teachers that achieve results
Gerald was excellent with my son. Very patient with the little ones.