Member Testimonials
There are always machines available and the facility is always clean, including rest rooms
Good program
Everything
very good fitness equipment and friendly staff!
Jalen was friendly and knowledgeable. Rob was excellent. The equipment and classes are wonderful.
The gym is one of the best I have been to. Seems like Jared, the wellness manager truly does care and puts in work to make sure the gym is always tidy and running well.
Location
Community atomsphere
Membership is affordable and it is located in the great location. The staff are friendly and the equipment are new. It's a great atmosphere to exercise and get in fit.
The hours and the special packages for membership
Gym Staff is friendly. Hank is a pleasure in the morning, always warms the sauna up for me before I arrive. Never too crowded. Great friendly membership
I love the gym! So clean,
The gym is large and airy. The staff is great, and the equipment is wonderful too.
The members and staff are friendly, there’s a variety of equipment and the classes are great
I been a member at fitness factory in Rockaway for about 14 years...
I've always had a good experience over the years and also Developed a lot of friendships along the way.
Fitness Factory Has the best instructors and staff on board
Front deskIs friendly and always willing to help out when needed
Instructors are amazing and well trained
Not to mention all the new equipment the gymJust installed including the new doors which are Very modern and up-to-date...
I'm always referring Friends or people I knowTo fitness factory
Keep up the great work!!
Great place to work out. Feels like a community of friends. However I feel the xgt program needs an overhaul .. good idea but lacks commitment from management. Happy to share more. Coaches/ trainers are the best and holding this together.
Thanks
Friendly employees (at least at night when I'm there), great equipment and great workout environment.
It’s very convenient. Has proper exquitments for weight training and aerobic exercises.
The instructors are all great
Good facility, management team, sauna and personal training.
State of the art, convenient and clean
Clean, Good equipment, professional & friendly service. Great Trainer- Taylor
Convient location & parking.
Modern
The staff is great
The machines are kept clean
Clean. Up to date equipment.
Need later hours. Better Sunday hours. Maybe close at midnight during the weekdays and extend Sundays.
My trainer, Rob Amoroso, is the BEST. He challenges me and shows me that I can do more than I think I can. He is also quite knowledgeable in areas that impact your health. I enjoy our discussions.
Good
Much more new equipment versus my old gym
Staff Friendliness, Center hours, overall cleanliness, equipment standards

Lots of great classes. New exercise machines. Friendly staff
What I don’t like is that the yoga room is often cluttered and the floor is dirty. Also I wish you turned on the heat or ac thirty mins before opening on Sunday morning because it is sometimes either too hot or too cold for the first 30 minutes of class.
Love our instructors especially Becky, Peggy , Gail and Anita