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Client Testimonials
I like the efficiency of the service, the through detail. I do have a little bit of an issue with the smell of the products used in cleaning the bathrooms, its a little harsh. However, Katherine does a great job cleaning, she knows exactly how I like things so her primary goal is to accommodate.
Products seemed to be ok. They did not leave a lingering odor.
My main complaint is speed at which they worked. Granted, this was a deep clean, but to clean 2 rooms and one small bathroom, I don’t think should take 4 hours. When second person arrived at noon they finished the rest of house, but were here until 5pm. In checking their work, there were several items I was told were included, but were never done. For example: baseboards were not dusted, no furniture was vacuumed, kitchen floor was only mopped( was told it would be washed on hands & knees), cold air returns needed cleaning but not done. In the kitchen the countertops were not carefully cleaned (some greasy dust remained on backsplash) and coffee pot was not moved to clean behind.
I had expected a somewhat more thorough job.
Pretty thorough cleaning job. I’d give you a 10 if they had taken their shoes off on the wire rugs and carpeted sections of the house. I don’t wear shoes in these areas too.
Our cleaning team (jennifer) is great.wealways feel like we are leaving the house in complete shambles for her with 2 small kids. However we always come home to a spotless house after jennifer has been there during the day. Thank you Jennifer! Products used always seem to leave a "clean scent and fresh feel" after the house is cleaned.
The service and the products are perfect for our family’s needs.
I can’t help but explain how valuable our staff person is. Katherine is friendly and courteous and always does an exceptional job.
She has the greatest personality of anyone I’ve met in a long time. She is pure joy.
I like how accommodating the office has been in working around my schedule. That has been great.
The product used initially on the floors seemed to leave them dull. I've asked Jennifer to use my 'Once n Done' product which I prefer.
Communication of what Lisa and I talked about regarding specific cleaning tasks does not seem to have been clear to Jennifer.
You guys, Julie, and Laurie are very helpful!! I have an illness which makes me have to cancel sometimes, which I hate doing, and they are always so nice, and understanding! I do like the cleaning technicians to use dusting spray, because we have a cat that sheds so bad, and our house gets dusty very fast, and they have all been super nice about using it. I believe their dusting wrags are pre- treated, but it does help keep the dust down a little more. We don’t have any kids, just a very long hair cat, who lays on all the furniture, and dining room chairs. Using the hair removal sponge is usually enough for the dining room chairs. The living room furniture, and den furniture really needs both. One thing that, I always have to do is take the hair removal sponge, on the furniture is do the sides, the backs and to go along the bottom, not just the seating area. Because, whenever the cat rubs up against the furniture or even walks by it, her hair sticks to it. Unfortunately, I have never been able to keep our cat off the furniture, the counters, the table, etc. She pretty much rules the house!!
I like the fresh smell after the house is cleaned. Katherine always does a terrific job and I thank her very much!
My house always is beautifully cleaned!!!!
We like the fact that Shelley is very diligent in the work that she does and we have not had to call to ask for things to be done.
I like coming home to the nice smell and shiny floors!
they have no obnoxious smell.
Love Shelley
Jen is great. The best yet. We've gone through quite a few people over the years and it has been frustrating but Lori has always worked with us to find a good fit. We hope Jen is with us for a long time. She really gets in the corners and seem to know what's important to me. I also feel good about her being in my home.
Thank you.
First name removed Schmid
Effective products that work and people that work!
Service was great, products used smelled wonderful
We are very pleased with service
Fresh, clean-smelling, but not overpowering products. Good oversight by management to ensure a consistent level of cleaning each session.
The house was really clean
Fast, good & easy!
We love having Merry Maids in our home. Everything feels and smells so clean! Iyonna has done a beautiful job for us and our home is three floors. We so appreciate having Iyonna!
Came within 72 hours of my request and did a great job in an hour and a half. Shelley was so nice and got to work the minute she walked in the door. My apartment smelled so nice once she was done and also looked good as well.
i appreciate the timeliness of your staff and the continued excellence of their work!
I was impressed with the work ethic of your employee. He worked from the time he got here until the job was done. The quality of his work was great and very through.
Friendly service, personal touch, spotless house!
I like my cleaning girl, the work she does and her ATTITUDE
The cleaning crew did a fantastic job on my house! They took the time to scrub stubborn spots and were very thorough. Thank you!
I am very happy with the products used, but most especially the efficient, thorough service.
Everything
You are timely and do a good job of working through the house in a systematic manor.