Client Testimonials
Timeliness and providing proven cleaning products. Excellent cleaning by Helen. She does not
waste time and is very thorough! She is very courteous, honest, and respectful. We like her
very much!
There is one concern I have for the Agency. Better policies that respond to customers
having Emergency situations that occur unexpectedly. Especially, if the customer has no history
of frequent rescheduling of cleaning day services. The $50.00 fine is rather expensive. I think
some type of rate scale for rescheduling services should be considered. This scale information
should be given to all customers. Cancellation of cleaning day service guidelines should also be
given to all customers.
Thank you very much.
I have large tile flooring and your steam cleaner is best for them.
Merry Maids care! they care about my home and are very careful, considerate and have a GREAT work ethic! They get the job done and with cheerfulness.
The steamer and fragrance in the vacuum.
Dependability of staff and customer service from office staff.
I like that I don't need to micro-manage, because since I don't have time for cleaning, I also don't have time for micro-managing. I also appreciate that the problems I had early on were resolved and that my feedback was heard and acted on.
Every surface shines. Not allergic to products.
Brands is amazing. She always does a great job and is very personable to talk to.
Everything is great. When Felipa leaves I love to come in the house because it smells so good and looks terrific.
Felipe is great. She does a very thorough job, and is always so nice to me and my dog when she's at the house.
Branda does an amazing job
Convenience
I like that you bring your own equipment and products, which are very good. Leslie does an excellent job. I also like that she comes at the same time everytime, so we know how to plan our schedule.
The Maids ask what our priorities are for cleaning (so they don't spend a lot of time cleaning a spare room, etc). The products are odorless. We don't mind scented products but a lot of folks prefer unscented or hypoallergenic. I have a herniated disc in my upper back that makes it extremely painful to push a vacuum so I LOVE your service.
Tiffany was very efficient, and never stopped working. The whole job took longer that expected, but a lot of that was due to me not having professional cleaning for 3 years.
I will say that I find your charges a tad high compared to your competitors and I hope that after I move you can quote a more competitive rate if I sign up for monthly service. I love your results!
I like having my home cleaned because it gets be to be sure that everything is picked up and put away. The house is clean and taken care of. I also frees me up to do other things I am interested in.
They do an amazing job, very thorough, and use pet friendly products!
Number one thing I like is "FELIPA". She treats my home as if it were her own. She pays particular attention to details and she always has a smile on her face and a fabulous attitude:-) She is a real jewel and Merry Maids is so very lucky to have her as an employee!!
The products she uses have never caused a problem with my many allergies and the vacuum she uses makes my older carpets look beautiful!
I like the little extra things that my person does each time. It really helps. I really like it when they get the dust out of hard to reach places.
I like the professional and thorough service, the friendly house cleaners and the excellent results!
I appreciate the trust that I have in Angelica knowing that she will be punctual & clean my home exactly to my liking. She is a definite asset to Merry Maids & I hope she is appreciated by them!
Merry Maids products do a great job, leave no residue & make everything sparkle. The gel deodorizer is fabulous especially in the kitchen. It's clean & fresh & removes cooking odors fast. Angelica is great about remembering to bring me a new one once a month. Thank you!
We appreciate your reliability and thoroughness.
I love all of your employees!
The service is great. I'm very happy with the cleaning that was done Monday
It sure helps me a lot. Branda is very good cleaner every thing looks great when
She left my home.
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we loved merry maids clining.
I am very happy with Nicole and Merry Maids.
I like that the house is clean when I get home and the house smells fresh.
I can not add anything to what I have already sent in previous surveys.
I am totally pleased with Merry Maids service and especially Adela (who cleans our house). Adela is quick, efficient and careful with all my decorations. I can't say enough about her.
Happy New Year.
Non toxic products, and house looks beautiful when done. Cleaner (Branda) does a fantastic job, and is very conscientious about making everything look great. She often does extras too. Cleaning day is my favorite day!
Bridget did a thorough job of cleaning my home. Each room was cleaned to perfection.
She was polite and very professional and she did extra work by washing the downstairs bedroom window.
I highly recommend Merrry Maids.
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