Merry Maids of Annandale & Falls Church
6066 Leesburg Pike, Suite 911
Falls Church
VA 22041
United States

Average rating: 8.3 out of 10 based on 134 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 23, 2017 — Rated 10 out of 10 by J.C. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

They did a great job. Switched from using just once to every three weeks. Hope they keep the same level of clean when they come.

Report a concern   September 20, 2017 — Rated 9 out of 10 by S.A. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

They always arrive as scheduled and do a great job

Report a concern   July 19, 2017 — Rated 9 out of 10 by E.D. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

Everything looks and smells clean.

Report a concern   July 15, 2017 — Rated 8 out of 10 by R.N. Merry Maids of Annandale & Falls Church
What could we do to improve?

Arrival time is inconsistent - sometimes 1.5 hour early or 1 hr late, which makes it difficult to plan around. Level of resultant cleanliness can also vary depending upon the individuals sent to clean. One week the floors are not well vacuumed or mopped, the next week the tubs are not well rinsed, leaving behind residual cleaning product.

Report a concern   July 14, 2017 — Rated 5 out of 10 by T.R. Merry Maids of Annandale & Falls Church
How did we disappoint you and what can we do to make things right?

The ladies do a good job of basic house cleaning but they often seem to work so fast that they forget little things, like a wet rag on the banister, or a mop in the foyer, or rags on counters in bathrooms, or bathroom fans left on, etc. The crew leader should do a final inspection of the entire house before leaving.

Report a concern   May 26, 2017 — Rated 10 out of 10 by T.K. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

House was terrifically clean after the cleaners came. Easy to set up appointment.

Report a concern   May 26, 2017 — Rated 10 out of 10 by G.F. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

Maria was wonderful to work with! I'm so glad we contacted her

Report a concern   March 30, 2017 — Rated 10 out of 10 by P.D. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

Love that they take pride in really cleaning and it surface cleaning my home

Report a concern   December 13, 2016 — Rated 9 out of 10 by E.D. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

Very thorough

Report a concern   December 1, 2016 — Rated 7 out of 10 by B.K. Merry Maids of Annandale & Falls Church
What could we do to improve?

I'm just not entirely impressed with the cleaning. Significant spots/things get missed quite often and the clean doesn't always feel that deep. Like things have been cleaned but not completely. Mariam said I would be impressed after each clean and it's just not happening. It's okay, just not great. Having said that, last week was a better clean than usual. Seemed to get a more thorough job.

thnx
First name removed

Report a concern   November 29, 2016 — Rated 9 out of 10 by S.A. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

I love coming home to a clean house. Ladies are dependable

Report a concern   July 7, 2016 — Rated 9 out of 10 by S.A. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

I love coming home to a clean house after a long day at work .

Report a concern   July 1, 2016 — Rated 8 out of 10 by R.N. Merry Maids of Annandale & Falls Church
What could we do to improve?

Consistency in cleaning. Some visits, the job is done very well. Others have required a call back due to poor job.

Report a concern   May 20, 2016 — Rated 2 out of 10 by I.L. Merry Maids of Annandale & Falls Church
How did we disappoint you and what can we do to make things right?

During last visit you didn't clean bathroom floor. Do it next time or you will be fired.

Report a concern   May 20, 2016 — Rated 10 out of 10 by N.A.K. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

The service was quick, efficient, and thorough.

Report a concern   May 13, 2016 — Rated 10 out of 10 by J.H. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

I had a special need and you did a fabulous job. I have already given you phone number to a couple of friends.

Report a concern   May 2, 2016 — Rated 9 out of 10 by M.F. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

You are doing a great job and it is very easy and convenient for me

Report a concern   April 5, 2016 — Rated 9 out of 10 by A.M. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

Always arrive promptly and get to work quickly. The house smells fresh and clean. Maids are always pleasant.

Report a concern   April 4, 2016 — Rated 9 out of 10 by S.A. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

My first cleaning was on time and thorough.

Report a concern   March 14, 2016 — Rated 10 out of 10 by E.S. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

Quick & thorough, my home smells so fresh after a cleaning!

Report a concern   March 3, 2016 — Rated 10 out of 10 by A.R. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

My kitchen was in really bad shape and it was so great to come home to a spotless stove and floor!
They were prompt and punctual and got to work right away.

Report a concern   January 14, 2016 — Rated 10 out of 10 by Millard Peck Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

I was surprised that Merry Maids was able to respond on the same day. The cleaning team was professional and thorough, leaving my apartment spotless. I plan to use Merry Maids for all my cleaning services, and highly recommend them!

Report a concern   December 14, 2015 — Rated 10 out of 10 by M.F. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

I like the team. The ladies are consistently awesome and polite and friendly. They also do a great job.

Report a concern   December 13, 2015 — Rated 10 out of 10 by E.S. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

Fast, but thorough. Friendly, but professional. Has been a huge help after a recent back-surgery!

Report a concern   November 20, 2015 — Rated 5 out of 10 by P.S. Merry Maids of Annandale & Falls Church
How did we disappoint you and what can we do to make things right?

A fuse was blown....I had to come home to a dark house.

Report a concern   November 5, 2015 — Rated 10 out of 10 by De Burnett Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

I only had my house vacuumed so no products were used but -- the three lovely ladies did a very fast and efficient job! I will use your services again.

Report a concern   October 14, 2015 — Rated 10 out of 10 by E.H. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

I appreciate the availability of appointments, if it had worked out for me, I could've had an appointment the day after I initially called. The maids provided great service and my house was thoroughly cleaned.

Report a concern   October 13, 2015 — Rated 10 out of 10 by A.M. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

The cleaning was excellent the maids worked quickly and efficiently.

Report a concern   October 13, 2015 — Rated 9 out of 10 by mary mahone Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

The last several times my home has been cleaned by your team, it was spotless. Great attention to detail - every granite surface sparkled. Even the cannisters on the kitchen counter had been wiped down - and that matters a GREAT deal to me. My only recent issue is that 3 weeks ago, someone must have accidentally bumped the dials on the gas range, and the wooden butcherblock on top of it nearly started a fire. It sat smoldering overnight while we were all asleep, and I found the wood completely charred on one side in the morning. (We did not use the stove that night.) I kept it to show it to you, but I found the near-miss to be absolutely terrifying.

Report a concern   October 7, 2015 — Rated 10 out of 10 by J.G. Merry Maids of Annandale & Falls Church
What do you like about our services and the products used in your home?

Prompt, thorough service!


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