Client Testimonials

I was very pleased with my service. The ladies did a great job! I don't think my house has ever been this clean!

Everything was terrific. The ladies were professional and did a fantastic job

I appreciate the reliability of my team. It is a joy to come home to a clean home.

I like that the dependability, friendliness of the team and their full efforts. I am happy that you use environmentally friendly products in the home.

Melanie and Candice always leave a personal touch. A lot of times, when the week has been crazy busy and we haven't had time to do it, they thoughtfully fold the pile of clothes and pajamas on our bedroom chairs. They also arrange my son's stuffed animal collection in funny ways - he always looks forward to that! They are very kind to our elderly cat, and always look for her to pat on and talk to. I love it when I'm able to see them both - they are genuinely nice and thoughtful people! This is in addition to the very professional job they consistently do in making our house so clean.

I like the "green" products and special attention to the finishes in my home, hardwood and ceramic floors, quartz and granite countertops.

Services are professional, everything is always done well. You staff obviously takes pride in their work. They are friendly and always happy to accomodate reasonable special requests.

I liked Merry Maids for the most part. I had a few bouts with the cleaning teams nothing personal but when one was assigned to my home it wasnt cleaned properly. When 2 or more were assigned it was awesome. Nice experience over all.

Reliable

WHAT I LIKE IS THAT THE PEOPLE WHO COME AND CLEAN DO AN AMAZING JOB AND IF ITS NOT UP TO OUR EXPECTATIONS, THEY HAVE NO PROBLEM DOING IT TO MY LIKING.

We love our team; Melanie & Candice. They are the very, very best! They complete their work quickly, as throurough as possible, in a fun and friendly manner, and we look forward to just seeing them when they come over.

They go WAAAAY beyond the standard and that of what they're supposed to be doing each and every time they come in to clean for us. They also do special fun things for us, because that's who they are. We respect them because they deserve respect and praise. I call in your office when they leave, and a give them a rating of "10+" EVERY single time they clean our house.

One time, the office had to send in two other folks because of another scheduling conflict in your office. When we got home and walked in and just viewed it, I said, "Melanie and Candice didn't clean our house, because this looks so horrible and undone!" I was right....it looked so pitiful, and we knew that whoever came in just did the minimum possible, so they could leave quickly. It was like night and day. So if our team can't make it on their scheduled time and day, we look for another time that they can! In and of itself, that says volumes about their work and great personality and why we insist on having them come in every time, Plus, we love them!

I don't know what more I can say to ensure that they get the uber-high praise from your office and a huge raise, because we feel so lucky to have them come over and clean our house. If you want to know more, call me. They work so hard and diligently. And for us (probably everyone else, to be honest, because they make us feel special! ... And I'm certain that they do it for all their clients.

Thank you for sharing then with them. We feel honored!

services:
-good clean in all rooms
-friendly to nanny and puppy
-thorough but fast (old cleaner would take 8 hours and often was "in the way" of our after school routine)

products:
natural products that smell clean

feedback for improvement:
it would be nice to know what timeframe to expect them each week- I find I have to reach out to get the ETA- it matters because my nanny waits to let them in and often she has errands to run. a set time or an email that AM would be extremely helpful.

Thank you, so far we are having a good experience.

The staff are friendly, prompt, hardworking, flexible and good communicators. The products are both effective and healthy, leaving the house fresh and clean.

We are very pleased with our Merry Maids Team (Team 13) They are doing a good job and seem to be enjoying themselves. So far, we are very satisfied

The girls that clean my house are always nice an do a wonderful job

House is very clean. Thanks!

Totally satisfied with Merry Maids service. The staff are great & competent. It's always refreshing for me to walk into a nice, clean home after Merry Maids cleans it. Top service always!!!

I usually like to praise my team of Judy and Savannah, but today I want to give a shout out to Leslie. Without Leslie's commitment to excellence and to her employees, I doubt I would have stayed a satisfied customer for so long. I believe my team feels valued as employees. They know they must meet Leslie's high standards. They know that they will continue to receive feedback and updated equipment to enable them to continue to perform at a high level. Many of you may be shaking your head, but Leslie has given you the tools to be successful. I think Judy would not have been recognized nationally as an outstanding employee, if Leslie did not run a first rate franchise. Most small businesses are not up to her standards.

I am so proud of my team and I know Leslie has helped them to be leaders at Merry Maids.

Merry Maids is reliable. Kelly and Marlene are awesome. They are pleasant, they like what they do, and that counts. My house sparkles when they leave. And I am therefore happy!

Speed, quality of cleanliness, and friendliness of staff

I lived the little touches-stickers on toilet paper! I also
Loved that the cleaning ladies anticipated things needed-beds made, new towels. They accommodated my friendly puppy with ease and good humor. Attention was takes to preserve wood floors and antiques in house.
Danyle was especially excellent. She made sure that I was constantly informed and asked questions if needed. She also moved the team along making sure that all was done on time

Pretty much everything. They do an excellent job. Very efficient, & friendly. I enjoy having them here.

everything!

Efficient, on time, effective. My home is clean and comfortable after the Merry Maids perform their magic.

I am always impressed by the consistency with which the Merry Maids team cleans my home! Every time I come home after a cleaning it sparkles!

I love having my house cleaned by the team every other week. They do a great job and it really takes the stress off of this full time working mom!

Thanks!

Marlene and Kelly feel like part of the family but better. They clean up!

Always do a thorough job and things look great when we come home.

Great job. Looked and smelled exceptional!!!

Only have had one visit but Kelly and Marlene seem very competent and nice.