Client Testimonials

I couldn't be happier about our service. My house hasn't been that clean since I moved in. The staff was great and extremely thorough.

Always realible do a good job

We love the hard working and caring young ladies, who really care about what they do!

I really enjoy Melanie and Candice. They both are very kind and work very hard to make my apartment clean and look nice. I really appreciate how thoughtful and helpful they both are. Thank them for me. Name removed

Linda and Erin (Team # 13) are a joy to work with. They are very professional and industrious as they clean my house. The products they use leave the house clean and smelling wonder. I always enjoy walking through the house after they leave and enjoying the look and smell -- so clean. Linda & Erin are a great team and asset to Merry MAids.

Professional and courteous

I love my team! They are the best and always go the extra mile. Very professional and efficient. The products smell great and are gentle on the surfaces in my home as well. Thank you so much!

Savannah and Kiara did a very nice job this week.

Very professional.

They are efficient and very pleasant

Reliability and continuity...I love that I see the same people every time...I call them "my ladies". They know my home and my preferences.

The products they use in their cleaning are effective and have no heavy scent.

We have a lot of confidence in our team and appreciate the attention to detail. We work from home and the team works around us which we really appreciate.

I love how clean and fresh my house is after a cleaning. My Team #10 with Judy does an awesome job every time :)

The young women are very trustworthy and I'm totally comfortable w having them in the house even when I'm not there. The house is always spotless when they leave. They've spoiled me!

Judy is my team leader and the most professional and committed Merry Maid I have known. I always know, she will take care of my house, as if it were her own. She makes a point to provide the extra touches that make Merry Maid's of Towson a cut above the rest. The last time I came home after my scheduled cleaning, my house was immaculate. I know there were several new cleaners with her. She made sure my house was cleaned exactly to my standards. I could not clean my house any better than she does week in and week out. She is a gem.

I have a few suggestions for better customer service. Please inform client of change in permanent team before team comes for next cleaning. I trust my team persons!!

Next, it would be helpful to me if services given to "special attention" rooms were added to printed copy left for me. Services are listed in Welcome Packet but not on sheet left by Merry Maids. Especially with change in people, client and workers should be on the same page.

Please give me your feedback!

Name removed
Phone number removed

Great service ; ladies perform a great job cleaning my house; trustworthy

Your employees are nice people, as well as excellent workers!

Melody and Candice are a wonderful team and a joy to have in our office. They also are very efficient and good at what they do. We are in a small office and have a small bathroom, the floor I could never get clean and they have their tricks and it has never looked better. We generally ask them to start in my bosses office first, because they usually get here before him and they are happy to accommodate. They also ask if is okay to come into my office before they clean it. Once they think they are complete they always check with me to see if anything was missed.

We always look forward to them coming, not because of the office needing cleaning but because of their wonderful personalities and efficient teamwork.

thanks! Cheryl

I like getting the same team every month. They do an excellent job and always come about the same time which makes it easier to plan my day.

I am most satisfied with their work and the products used.

Always polite, good with my dog, relatively consistent cleaning.

I appreciate the detailed cleaning - ceiling fans, sliding door track, etc.

You guys do a great job, but I wish you had more flexible cleaning options/packages. When I was with MaidPro, they had cleaning packages for fridge/freezer clean outs, laundry services, or deep/base board cleanings, etc. This was very convenient because they were one-time services at a flat rate, and not billed by the hour.

Environmentally-friendly products and careful employees.

My team leader (Judy) is great. I intend to stick with Merry Maids so long as she is around.

The services are good and the products are safe.

Always reliable, kind and good work.

Kendra and Jayme have been doing an excellent job cleaning our home!

The team is very professional and personal. The products used leave my house smelling fresh and clean. It's a pleasure coming home to.

The Team consisting of Kendra and Jaymee always does a great job of cleaning my home. They behave in a professional manner namely, maintaining punctuality, attending to the task at hand , and responding positively when asked to pay particular attention to certain areas. The result is very satisfying.