Merry Maids of Laurel
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Ellicott City
MD 21042
United States

Client Testimonials

Report a concern   April 19, 2019 — Rated 10 out of 10 by R.M. Merry Maids of Laurel
What do you like about our services and the products used in your home?

The staff is pleasant and they do a good job performing their services.

Report a concern   April 12, 2019 — Rated 9 out of 10 by M.F. Merry Maids of Laurel
What do you like about our services and the products used in your home?

The cleaning service was good, they helped restore my property to a “ ready to show” appearance. Prompt appointments and no worries, I highly recommend their company.

Report a concern   April 12, 2019 — Rated 10 out of 10 by S.L. Merry Maids of Laurel
What do you like about our services and the products used in your home?

I've already recommended Merry Maids to THREE of my friends.

Wonderful, thorough women clean our house every two weeks. You can tell they've been here when you walk in the door.

Report a concern   April 10, 2019 — Rated 10 out of 10 by D.G. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Appointments are kept. Staff is polite and does a good job

Report a concern   April 5, 2019 — Rated 10 out of 10 by M.S. Merry Maids of Laurel
What do you like about our services and the products used in your home?

The ladies are efficient, neat, helpful

Report a concern   April 5, 2019 — Rated 10 out of 10 by L.M. Merry Maids of Laurel
What do you like about our services and the products used in your home?

fast, efficient, friendly

Report a concern   April 3, 2019 — Rated 9 out of 10 by F.K. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Good Job!

Report a concern   April 1, 2019 — Rated 10 out of 10 by M.R. Merry Maids of Laurel
What do you like about our services and the products used in your home?

excellent Team - thank you!

Report a concern   March 29, 2019 — Rated 10 out of 10 by R.F. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Very fast and efficient service!

Report a concern   March 28, 2019 — Rated 10 out of 10 by Veronica Dorsey Merry Maids of Laurel
What do you like about our services and the products used in your home?

The services were excellent. The products were great. The bathrooms were extremely clean and smelled like they were sanitized. Everything was perfect.

Report a concern   March 27, 2019 — Rated 9 out of 10 by R.R. Merry Maids of Laurel
What do you like about our services and the products used in your home?

They are prompt, fast and thorough. Their work saves my back and my knees!

Report a concern   March 26, 2019 — Rated 10 out of 10 by Courtney Mitchell Merry Maids of Laurel
What do you like about our services and the products used in your home?

The first cleaning wasnt great, they returned, still not good. The company apologized & asked me to give them another shot and sent a new team & quality control person. It's amazing! I'm so very happy they came back. My sliding glass door track is white & clean! My light fixtures are glistening! I'm thrilled!

Report a concern   March 25, 2019 — Rated 9 out of 10 by J.T. Merry Maids of Laurel
What do you like about our services and the products used in your home?

The ladies who do my house are friendly and professional. They do a good job with the areas they can get to.

However they seem to miss many spots when they dust and go too fast. They seem to finish very quickly.

Report a concern   March 20, 2019 — Rated 10 out of 10 by S.F. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Not sure what products you use, but everything smelled clean when I came home from work and my wood floors were shining!

I just wish they did dishes or loaded and unloaded the dishwasher!

Report a concern   March 19, 2019 — Rated 10 out of 10 by B.M. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Your Service is always of great quality. Appreciated.

Report a concern   March 16, 2019 — Rated 10 out of 10 by Amitabh Parshad Merry Maids of Laurel
What do you like about our services and the products used in your home?

Very friendly and professional team that leave your home looking good as mew

Report a concern   March 15, 2019 — Rated 10 out of 10 by Bethany Shawell Merry Maids of Laurel
What do you like about our services and the products used in your home?

Such a thorough job cleaning. Grout was white, closets were vacuumed, even my trash was taken out. The BEST. I've been telling everyone about my service.

Report a concern   March 13, 2019 — Rated 10 out of 10 by R.L. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Keeping me organized.

Report a concern   March 12, 2019 — Rated 10 out of 10 by D.M. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Very friendly, efficient and thorough staff. The products used in my home are so much better than the ones I use. My bathrooms never sparkled so!

Report a concern   March 9, 2019 — Rated 10 out of 10 by D.B. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Always consistent!

Report a concern   March 8, 2019 — Rated 10 out of 10 by J.R. Merry Maids of Laurel
What do you like about our services and the products used in your home?

You are reliable and affordable. We've been very pleased with your service. It is nice to return to a freshly cleaned house.

Report a concern   March 7, 2019 — Rated 10 out of 10 by Megan Keir Merry Maids of Laurel
What do you like about our services and the products used in your home?

They are always very professional and fast! I have no idea how they get my home so clean in that amount of time but it is always done to perfection. They are also very friendly and courteous when I am present while they are here. Would and have referred friends to the service.

Report a concern   March 7, 2019 — Rated 10 out of 10 by A.R. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Services were great and staff was professional. I do not know what products were used. I just know that my appliances, floors, bathroom and every look great!!!!.

Report a concern   March 7, 2019 — Rated 10 out of 10 by L.M. Merry Maids of Laurel
What do you like about our services and the products used in your home?

Accommodating, consistent, affordable with quality service

Report a concern   February 22, 2019 — Rated 10 out of 10 by L.S. Merry Maids of Laurel
What do you like about our services and the products used in your home?

I like that they schedule us, based on our time request and we are able to get the time that we prefer Merry Maids to come to our home. I find when I call the office, that they are pleasant and do whatever they can to accommodate my reason for calling. We are senior citizens and sometimes things come up unexpected, illness, last minute Dr appointments, recently water leak in a pipe in our wall etc. and we may need to change or cancel a cleaning and it is not a problem when I call the office. They are very understanding.

We are retired and we like to be here when MM comes, ( before we may leave after talking to hem. ) to remind them that we have 4 cats and to not let them outside. I know they know this, but I feel like I have to tell them, because while 3 may hide, there is one cat who may try to go out in a minute the door is open. They don't mind I tell them this each time they come to clean.

I like the team that we have had now for quite awhile and I am sure I am not spelling their names correctly, but they are Miriam and Oneta? Team 3. I know that sometimes teams have to be changed, or maybe one person comes that is different, as this is to be expected, but really like when it is our original Team 3, Miriam and Oneta, who do a wonderful job.

They are always open to anything special I may have to tell them. Recently, Christmas, we had a water leak in a pipe in our living room wall. Needless to say 2 months later, the only thing repaired is the pipe leak in the wall. Hole still in the wall, all the water damaged flooring had to be removed, leaving partial flooring, furniture still piled up and we need to still contact other companies regarding what else needs to be done.

I say this, as for the last 2 cleanings and it still looks like in March MM can not do any cleaning in our living room. I just tell them this and they understand.

I can not talk about the products used in our home, because I do not know what products they use. Never talked about it or even thought to ask what they use and Merry Maids office has not told me what they use. We have been long time customers of Merry Maids, so really are not familiar with what products used currently. I would like to know what do they use on our tile in the kitchen, as sometimes it seems shinier, and not dull. It is also not a slippery substance used, as we don't slip, but at times it just looks like the floor is shinier, than before they cleaned it.

So Team 3 and Merry Maids office are the best!

Report a concern   February 15, 2019 — Rated 9 out of 10 by V.G. Merry Maids of Laurel
What do you like about our services and the products used in your home?

A thorough job is always performed, with respect shown to our specific household’s preferences.

Report a concern   February 13, 2019 — Rated 10 out of 10 by C.K. Merry Maids of Laurel
What do you like about our services and the products used in your home?

The cleaners are always polite and friendly.

Report a concern   February 9, 2019 — Rated 9 out of 10 by J.D. Merry Maids of Laurel
What do you like about our services and the products used in your home?

The service is highly reliable; great service!

Report a concern   February 6, 2019 — Rated 10 out of 10 by Katrina Waniek Merry Maids of Laurel
What do you like about our services and the products used in your home?

I will have to say that this the best cleaning service I've hired for my rental property! I worked with Karen Welsh and I think the other lady's name was Tina or Christina out of the Laurel location. I had a ton of problems with my general contractor, and it delayed the cleaning for nearly 2 months, and Karen was so patient and really did her best to understand my situation. They checked in with me over 5-6 times. Finally, they were able to clean. They did a good job; there were some minor things that needed some additional cleaning, and Karen went to my property to look at those details the same day that I called. The customer service is fantastic! And they are a very trustworthy company!

Report a concern   February 6, 2019 — Rated 10 out of 10 by D.L.S. Merry Maids of Laurel
What do you like about our services and the products used in your home?

We love your quick and reliable services. Products are good.


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