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Client Testimonials
Dependable. Cleans thoroughly every time. The products have soft scent. The workers are always pleasant.
Most of the products used are very good. However, I prefer to have them use my Swiffer Wet Cloths on my wood floors.
My regular cleaner, Lisa, is a hard worker, and for the most part she does a very good job. However, lately she tends to miss some things, like thoroughly dusting all of my blinds, and cleaning of the tops of my backsplashes in the kitchen and both bathrooms. Also, I'm not sure that she is cleaning all of my mirrors every time. I plan to see about filling out the paperwork to have them use my glass cleaner, which is Sprayway Ammonia Free Glass Cleaner.
I believe that the main reason for the lapses are that the cleaners are rushed for time. Last time she didn't arrive until 2:00, and she left by 3:15. I know that they have to be back in Foxboro by 4:00, but one hour and 15 minutes is just not enough time for one person to thoroughly clean my house. Maybe some re-scheduling is needed here.
Bottom line, I know that Lisa is doing her best, but I want my house cleaned, not swiped at. I think that she needs more time.
Thuurough, organized and friendly:
Very efficient. Staff is friendly.
Hermalinda and Byron are very conscientious and do a good job.
Very professional and thorough.
We really appreciate having a reliable cleaning solution which does not depend on a single person but a team that can fill in as necessary. We also find it useful to be flexible on either end as circumstances require tweaking the schedule.
Staff and services are quick and professional. Texts and email scheduling/rescheduling and reminders very helpful. Products last for a week or more in shine and cleanliness.
The service is consistent. always on the day agreed to, always professional cleaning people, always cleans thoroughly. I am always pleased with their service.
Leanne is Always quick to respond to my emails and questions and works hard to meet my needs. The cleaning team always does a great job!
Reliable and thorough cleaning service:
The item that stands out the most of any of the crews is they are very nice, accommodating of requests and very good at their jobs.
I look forward to every two weeks having a house that is clean.
Everything!
Staff is always very friendly, polite and punctual. We have been using Merry Maids for years and have never been disappointed. The cleaning is immaculate and the house always smells so fresh after being serviced. Management is very professional and easy to work with with any questions you may have.
Reliability and quality services
Professional, rproducts staff, and long lasting products.
I have had Merry Maids in my home for many years and have always been satisfied with their work. The management is easy to contact if you need to make changes to days they work, add refrigerator cleaning or anything that's on your mind. Being sensitive to bleach, I am happy to say their cleaning products do not cause my issues.
Excellent cleaning, reliable,responsive
very thorough! will use again.
punctuality and making sure great work to even welcoming it's a great honor to see a team of people who onderful and i couldn't have had a better time they get right to their work andt gives me great pleasure to say ou have my golden star approveable and have reached level of being #1 in Natick Ma you made it Congradulations
The products are environmentally friendly and safe. I enjoy coming home after Merry Maid has cleaned the home.
Thanks
Excellent cleaning and customer service
Nilda is the best! I trust that she will clean thoroughly and carefully, minimizing wear and tear damage to paint and furniture. She is consistently cheerful and we welcome her into our home.
The products used make my home smell clean, without the scent being overwhelming.
Dependability, Nilda!!! Communication, professionalism.
We like the reliability of your staffing and are glad you bring your own products. We are not using the building on a daily basis so do not have a clear idea or reaction about products that you use.
Easily out, your staff is very knowledgeable, friendly, and always willing to help give advice to areas that need an extra touch. Products are excellent too and last a long time.
Convenience and regularity of service. Great job.
Detailed attention to cleaning. Friendliness of staff. On time arrival. Ability to reschedule as needed.
Very reliable, thorough