Customer Testimonials

You're very efficient at the toll gate as well as your service and shuttles are frequent and helpful.

Valet service is incredible. I was traveling with a family of 5 and never had to park offsite from the airport until this trip. The service, quality, and help the team provided to move my bags and stroller from car to shuttle and to the airport was a seamless experience. The porters even helped to weigh a suitcase which was 2lbs overweight, allowing us to move stuff around before the hustle of the airport. My only issue was that as a first timer, it wasn’t clear where the shuttle was going to pick up, and even which shuttle to get on as they have multiple locations. We flew delta so all our bags were in the south terminal, but had to go to north terminal ground level in the airport for pick up. Then we got on the wrong shuttle(park&fly, not park&fly plus). As long as you know your drop off point and pick up points are in separate areas/floors/terminals at the airport, the actual experience once we reached the right shuttle was again excellent. Our car was ready, cooled off and the porter grabbed the bags off the shuttle and into the car, and we were on our way. Other valuable piece of information: this place is right next door to a pet hotel/boarding place. If you ever need to park/board the pup&fly, this location is perfect. I will be choosing this service again for my next trip!

Kind staff. Never had to wait for a shuttle

Prompt service.

It is so convenient for me to get to the airport using your service. The drivers are always so friendly. Vans are super clean!

Excellent customer service all around from gate staff and shuttle drivers

Convent and efficient

Convenient, Quick and cheaper then on airport

I’ve been going to park n fly for years and you guys have been amazing every time! Always lots of staff available to get you to the airport quickly! Staff is always kind! Thank you!!!

Easy in/out, frequent shuttles.

Friendly and fast

The services were very efficient, fast and pleasant. The staff was friendly and helpful. I do not have to wait a long time for a shuttle both departing and returning from my trip. Thank you MDW lot team!

Prompt pickup

ss, professional manner, kindness of staff. Prompt arrival of vehicle.

pick up to and from MSP very quick and efficient

They have very quick service with minimal
Delays.

Very polite drivers, short waits

Quick reliable transfer to and from!

Quick service and safety.

It was seemless and high tech with the QR code.
Also both shuttle drivers to and from were very helpful and professional. The price was reasonable and I was very glad the driver was right there at the pickup spot at the airport. Great service!

Was easy and quick and the drivers are very helpful

Awesome services offered for handicap

efficient, professional, clean and safe grounds

Good service

Is super fast and if you need help they are there for you my flight was cancel and I arrived later that I thought.. my car was we out battery they help put my car on and didn’t charge nothing extra..

Rates and location

Every thing from start to finish

Friendly employees, fast pick up and drop off.

Ease of use! Easy to book and drivers make the experience enjoyable. All my years using this service I’ve never had an issue.

Near the highway and a quick hop from the airport, shuttle is clean, drivers are courteous and helpful, reservations and payment are easy.