Customer Testimonials

Quick and easy to use plus I didn't have to drive. Airport is always so busy, nice to get dropped off. Also drivers super friendly!!!

How friendly, professional, and quick the employees to unpack and pack your items on the shuttle.

Very pleasant attendant. Easy to check in. Car safe. Quick access to airport.

Recently the customer service from the drivers have been excellent.

Easy to reserve parking and prompt pick up at airport

Prompt service, helpful drivers

Everything from the booking to airport transport and back.

Close to airport and bus was waiting at airport pick up when I got off the plane

Very easy to use

I was told about Park ‘N Fly Chicago by a coworker thanks Niles. I never heard about this service. It’s amazing being at ease and stress free while traveling. I have used P’N F several times before. Melody was so helpful on 6/2/22 with me, she was the first employee that explained in detail how the procedure works. Now my 4th time shall be a charm.

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Friendly staff and easy checkin and out.

Very friendly employees. Prompt airport pick up.

We didn't have to wait long for the shuttle and the driver was pleasant and very helpful.

Location, ease of booking, entry and exit. Transportation buses came relatively quickly.

Everyone was very kind and willing to help in any way they could. I'll use the park and fly whenever I fly!!

The convenience of parking and getting shuttled to the airport. Friendly and very polite staff.

promptness and helpfulness

That the bus picks you up at your parking space. That they give you a card with your space number. That they drive you back to your space. Love your service. It’s the only place I park.

It’s convenient and at a great price!!!

Good experience for my first stay!

Easy to use. Close to airport. Convenient at a reasonable price.

Easy Check in, prompt pick up from and at the airport terminal.
Easy online reservation. Convenient location at the airport.

I liked how quickly I was picked up and taken to the airport and also that there was already a shuttle outside waiting when I returned. I also liked that my bags were loaded onto the shuttle for me.

Everyone at Park 'N Fly Midway is awesome! The most friendly and courteous staff from check in to shuttle drivers to check out. They go above and beyond to give extraordinary customer service. On my last visit I (old school- yes) I had printed out my email confirmation but it didn't have a QR code for them to scan. I had pre-paid and they looked it up and wrote down what I would need to check out. Front end and back end were fantastic! And both my shuttle drivers were just so kind and helpful. As I get older, this means more and more to me!! Highly recommend Park 'N Fly Midway!

Being dropped off at my car and picked up at my car

Friendly and great customer service

It would be great to have more shuttles coming to the airport. It’s consistently a long wait to catch the bus back to pick up your car.

Reasonable rates..great van drivers.. helps take your bags on and off.. convenient location.. vans waiting when I arrive

Everyone was very helpful with all our needs.

It was my husband and I first experience with Park 'N Fly and it was amazing. The service both to and from the airport was efficient and quick and the shuttle was on time. I would highly recommend you to our friends and neighbors.

Easy to find, fast, friendly and helpful drivers.