- Phone: 1.800.325.4863
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Customer Testimonials
Easy to reserve, quick in and out.
It’s a very easy system. I park my car in the suggested lanes and am promptly picked up by the shuttle. I am then taken to the airport in little time. Upon return to Cleveland, the process is the opposite but takes about the same amount of time, which means I’m returned to my car quickly. I then hand the attendant my prepaid voucher and I’m on my way home- so easy and quick.
Very prompt at picking up and dropping off.
Always get picked up promptly and my car is safe.
I love getting picked up at my car.
I love getting a card with my parking space written on it.
I love to hear the shuttles and base communicating with each other to stay alert on where to pick up customers.
I love the loyalty program and with all of the traveling I'll be doing the free days will add up fast.
Easy to book, even though I got confused about the lots. I paid for covered, but wasnt aware that there were separate lots so I ended up parking in the uncovered lot. I sent an email asking if a partial refund on the difference was possible but have not received a response.
Reliable
Always professional, great deals, and on time.
Prompt service getting to the airport and no waiting to be picked up and vehicle was waiting for use
Price, pick up efficiency. Seem to always be at the airport for the return to the lot after the trip. Drivers are all helpful as well
Good service but was upset that you could not reach you for pickup by using phones inside airport , more convenient using airport phones, otherwise service was very good
Everyone was very friendly and helpful 🙂
Quick pickup, close to airport
Drivers are always friendly and very helpful if you're not sure where you're going.
Professional
Efficient
Affordable
Prompt
All good
Fast and easy service. Also we were upgraded to valet for free when they ran out of self park spots.
Cost, convenience
Drivers were very friendly and helpful.
Quick and friendly service
Fast and efficient.
Odine (spelling) was very sweet & helpful on Sun 11/13 around 9:30 pm or so. She cheerfully helped me with my power wheelchair & was very efficient in getting people back to their cars.
SHE NEEDS A RAISE!!! :-)
Quick,friendly service
we like your driver's they're very helpful
Great Employees . Something has to be done in Atlanta because 90% of the “Preferred” elite Parker’s aren’t Elites. They take the first spot they see.
Convenience
Distance to airport
Easy access
Security
Fast pickup and drop off
Friendly and professional drivers
Reasonable costs
Proximity to terminal
I live park and fly very convenient
Great fast service
Price and location. And me coming back to my car being in the same condition as I left it

The staff were great the only thing that got me not to give a 10 was my vehicle was not awaiting for me. There’s always room for improvement and this is a big improvement