Ashley
6499-B Whittlesley
Columbus
GA 31909
United States

Customer Testimonials

Report a concern   September 2, 2025 — Rated 10 out of 10 by M.S. Ashley
What did you like about your experience?

Ms. Ody went above and beyond to ensure that all upfront costs on all items of interest were known to me. She gave me three options for purchasing the furniture that I was interested in and the time given was so appreciated. She is very knowledgeable about Ashley furninute; and when I was not able to be financed (due to little/no credit history), she provided me with the layaway option. Also, she created an account for me so I can save the list of furniture items that I desire to purchase at a later time. Whenever I return to this store, I only want her to assist me.

Report a concern   September 1, 2025 — Rated 10 out of 10 by Lynn Davis Ashley
What did you like about your experience?

Variety and quality of furniture. A nice young salesman to help me with my purchases and was patient with me.

Report a concern   August 25, 2025 — Rated 9 out of 10 by Joevoughn Wilson Ashley
What did you like about your experience?

I liked the experience at Ashely because my sales person made sure I understood what I wanted and understood that I only wanted to get what I needed

Report a concern   August 22, 2025 — Rated 10 out of 10 by Steven Jackson Ashley
What did you like about your experience?

Store layout Sales Associate very knowledgeable

Report a concern   August 4, 2025 — Rated 10 out of 10 by A.P. Ashley
What did you like about your experience?

The sale lady was very professional and helped me to my satisfaction so nice

Report a concern   July 21, 2025 — Rated 10 out of 10 by K.Y. Ashley
What did you like about your experience?

We came in late in the evening to look for a sofa for my daughter. Ms Pitts was very polite and helped us narrow our search. We walked back and forth between our selections without feeling rushed as the closing of the store was approaching quickly. Ms Pitts made the process easy and I appreciated her willingness to help and her lovely attitude.

Report a concern   July 17, 2025 — Rated 10 out of 10 by M.K. Ashley
What did you like about your experience?

The woman that helped us was phenomenal! She answered every question we had but was not over bearing while we shopped around the store. She was knowledgeable and such a beacon of love and joy.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Parrish Shaw Ashley
What did you like about your experience?

I was able to find what I was looking for. It hasn't been delivered yet but the process was seamless.

This is my second time purchasing from Ashley and I really like the quality of their furniture.

Report a concern   July 5, 2025 — Rated 10 out of 10 by C.R. Ashley
What did you like about your experience?

We were greeted as we walked in and asked a few questions by a gentleman in the front. Ms.Cassandra was so warm and inviting her energy is amazing.

Report a concern   July 4, 2025 — Rated 10 out of 10 by D.C. Ashley
What did you like about your experience?

The manager at the location provided excellent customer service. I felt valued as a customer.

Report a concern   July 1, 2025 — Rated 10 out of 10 by Ira Verbois Ashley
What did you like about your experience?

Cassandra was an excellent sales person. She listened to her needs and gave us options to walk us through the fine process. It was a pleasurable experience.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Jeff Maxwell Ashley
What did you like about your experience?

The customer service.

Report a concern   June 16, 2025 — Rated 10 out of 10 by C.R. Ashley
What did you like about your experience?

Great customer service

Report a concern   June 9, 2025 — Rated 10 out of 10 by N.M. Ashley
What did you like about your experience?

Ode did a fantastic job helping us out!

Report a concern   June 6, 2025 — Rated 10 out of 10 by W.N. Ashley
What did you like about your experience?

Professional, friendly and knowledgeable sales person

Report a concern   June 6, 2025 — Rated 10 out of 10 by D.H. Ashley
What did you like about your experience?

Customer service

Report a concern   June 2, 2025 — Rated 10 out of 10 by V.M. Ashley
What did you like about your experience?

Kindness shown to a customer that is disabled.

Report a concern   June 1, 2025 — Rated 10 out of 10 by D.H. Ashley
What did you like about your experience?

I had two customer service reps and they were both great. Let me look at my pace.

Report a concern   May 30, 2025 — Rated 10 out of 10 by B.A.H.T. Ashley
What did you like about your experience?

Cassandra is the best. Give her a raise.

Report a concern   May 28, 2025 — Rated 9 out of 10 by Patricia Repke Ashley
What did you like about your experience?

My wife and I came in thinking this would be the first of several furniture stores we would visit before we made our decision on new living room furniture. We were greeted by a representative named Franco who asked us what we were looking for and if he could assist us, we told him what we had in mind and escorted us to the area where most of what we were looking for were located. He explained and demonstrated the cushions with removable covers that could be washed along of the padding in the cushions. We did one lap looking at all the living room suits and then got down to three possible. He asked how we were doing and he noted we had made a lap we said we are working on it and he left us to our process without any pressure. After another lap we decided on what we wanted to buy and Franco came over and we discussed what we wanted and what color. We went to the desk/counter and discussed discounts that might apply, this was on Memorial Day, and payment methods. He told us we should be contacted by 31 May to discuss delivery date and we paid and left satisfied with the experience.

Report a concern   May 26, 2025 — Rated 10 out of 10 by Bernice Carter Ashley
What did you like about your experience?

Very friendly and nice customer service.

Report a concern   May 18, 2025 — Rated 10 out of 10 by C.B. Ashley
What did you like about your experience?

Awesome delivery drivers!!

Report a concern   May 18, 2025 — Rated 10 out of 10 by S.J. Ashley
What did you like about your experience?

The experience was great!

Report a concern   May 17, 2025 — Rated 10 out of 10 by L.M. Ashley
What did you like about your experience?

The information on your mattresses.

Report a concern   May 11, 2025 — Rated 10 out of 10 by A.W. Ashley
What did you like about your experience?

Sales person didn’t push them self on me. My sales person was awesome to work with.

Report a concern   May 11, 2025 — Rated 10 out of 10 by S.H. Ashley
What did you like about your experience?

Very nice person. Great service

Report a concern   May 9, 2025 — Rated 9 out of 10 by L.K. Ashley
What did you like about your experience?

Everyone was nice and attentive and greeted at the entrance. Thanks to the representative that helped me through the process of buying my new furniture.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Pat Sikking Ashley
What did you like about your experience?

The service was great.. not pushy,but avaliable for question

Report a concern   April 30, 2025 — Rated 10 out of 10 by S.W. Ashley
What did you like about your experience?

Ms. Cassandra Pitts was so pleasant to work with! Great attitude and very helpful.

Report a concern   April 30, 2025 — Rated 9 out of 10 by C.P. Ashley
What did you like about your experience?

Ms. Cassandra was attentive to our needs and found us exactly what we were looking for


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