Customer Testimonials
Freedom to shop without pressure from salesman
I was not followed or pressured when walking around and choosing my furniture. Easy communication and very friendly yet professional.
The very friendly employees
Always a great experience
Very helpful & kind
Judi was so helpful throughout the whole process! I liked how informative she was and also liked not feeling pressured to buy anything I didn’t love.
The person who helped us was extremely helpful and new exactly what we were looking for.
Freedom to browse
When I arrived at the store a young man (a sale associate) by the name of Brandon Mize greeted me. Talked to me, concerning what I was interested in purchasing. Directed me to the area I was looking for. Then came to make sure I was finding what I needed. He was very knowledgeable of the merchandise. I enjoyed talking to him because he knew his products.
All of our questions were answered! Always a friendly staff and a great place to browse.
Veda was a very competent and helpful sales person!
Very nice customer service
Susan was nice without being pushy
I came just to check out the sofa that was on sale. Customer service was great. Brandon explained everything and all questions was answered. Beautiful furnitures and very organized store.
Attentiveness to my husband and myself. Working with us
They gave me time to shop within hasseling me!
Sale representative Mike was helpful and professional in providing me feedback on selecting bedroom furniture in which I’m in the market for. Based on my visit, Ashley Furniture had a variety of styles to choose from which I liked about the store.
My experience shopping at your store was very good, and the salesman was very knowledgeable about the pieces I was interested in! At this time, I have to wait to the future to purchase furniture!
Thank you to the young man who helped me!
Knowledgeable associate
The associate explained so my band was very helpful
The salesperson, Brandon Mize, in Burlington, NC, was excellent. He was patient and knowledgeable and spent a great deal of time explaining the many differences, similarities, and features of particular sectional sofas with me. Brandon thought outside of the box using his knowledge of the furniture sizes and features to find and configure any/all pieces that met the criteria I shared with him.
When searching the store we easily found what we were looking for. The staff was very helpful and answered all of our questions but at the same time did not make us feel uncomfortable and pressured to purchase something.
The associate was very helpful and friendly.
Salesman answered all of our questions, was knowledgeable and helpful!
Brandon was friendly, polite, courteous and very helpful with my search for a dining table. ☺
The salesperson was extremely knowledgable, patient, and a great salesperson.
Susan was outstanding! She was helpful with sizing ideas. She was also awesome with our purchase and showed great customer service to meet our needs. She was available and attentive. We just purchased furniture for our beach condo using an Ashley Homesstore in another location, Susan and Burlington were outstanding in comparison!! Great Job!
Informative and not pushy.
They associate was attentive and knowledgeable without being overly pushy and hovering. He provided great information and was very friendly as well.

Sales person was friendly and helpful but not too pushy.