Customer Testimonials
my experience was pleasant although the furniture was on back order and took a while, it was fine. they kept me informed and sent a text when it came in.
Friendly staff
Great customer service and found what we needed at a good price.
Everyone was so friendly and helpful
Pleasant place
Jay was excellent! Very helpful and knew the store. Was able to help us find bedroom and den furniture!
Ben Phillips and Neal were very helpful. They explained everything to our satisfaction and made us feel good about our purchase. The process was very easy with no haggling.
Ben the salesman listen to what we were looking for and asked questions they we didn't even think of and showed us our options. We wound up ordering a product we would have passed over if not shown to us because we have pets and were concerned about scratches. After trying it out we ordered two pieces in the same collection.
Greeted at door by very upbeat, positive, well- dressed and knowledgeable salesperson then left to wander. When ready to interact, called salesperson over and she was very knowledgeable, pleasant, down to earth and focused on me. It wasn’t that stodgy “I’ve got to make this sale” feeling.
Not having decided, I returned two times and each salesperson was pleasant commenting they had remembered me looking before. I was also assured my first contact would be informed I had been in.
When I made the purchase, I still wasn’t sure and canceled the next day. It was no big deal and I left Ashley with the feeling I was welcome back again. I didn’t feel I had inconvenienced anyone.
Everybody was helpful and efficient
The guy who helped us with our furniture was very patient and alsways willing to help. Even with our multiple trips to the store, our two year old trying to sit on everything in the store, the bottle feedings we had to do with our new born, he never once seemed annoyed and was always friendly and he tried his best to get us the lowest price he could within our budget.
The sales rep was very professional and knew where the items where that I was looking to purchase
Jay was very patient and allowed us to shop while staying close by to answer questions. I was very impressed with the sectional options and he helped me try out options until I found the perfect rug and ottoman to go with it. Very pleased with the service and can’t wait to receive my new furniture!
Allowed to walk around without a salesperson hovering close by.
No undue pressure from the very courteous sales person
Everything was quick and easy. Salesperson was very helpful
The manager was not as personable as I would have preferred. The sales rep had me fill out all my info on the iPad. But this day and time l guess it is too be expected. All in all l was pretty much satisfied with the transaction, after all it was only a $600. sale.
The fact that I went in line and found what size wanted and was able to walk into the store and purchase the exact items.
The sales person was very helpful in assisting us to get the furniture we needed.
The sales rep was very helpful. I found what i was looking for in a short amount of time.
Friendly. And the salesperson was amazing
Our sales representative was courteous and upfront about the time factor involved in our couch order. The delivery men were punctual and professional.
Our sales representative was extremely helpful and understanding of our needs. Donya Nazari knows the products and went out of her way to answer our questions.
Very cooperative
Great product, excellent service, good value
I liked the sales associate that helped us. She was very nice, professional and knowledgeable.
Very good experience I would refer anyone to home furnishings at Ashley’s
Great service
The young man was very kind