Customer Testimonials
Service at the Albany store was great as always
My sales representative was Ginger and she is awesome. She really helped me with some difficult decisions and I appreciated her professionalism, kindness and patience. I will be back and will recommend Ashley's Furniture Company to family and friends.
My salesperson was very helpful and patience with us.
Staff was excellent . I appreciate the attention and information received.
The salesperson that helped me when I made my purchase was very personable and helpful. I went back with the thought of purchasing snother item but the person working that evening was nothing like the other person that I worked with. I felt like the salesperson didn't want to be bothered so I left without making the additional purchase
The customer service was great and they everything I wanted
No pressure while browsing. Hannah was an absolute sweetheart. If she didn't know the answer to our question, she was quick to get it.
Great customer service
I enjoyed my experience because Ms. Sandra Brown had given my husband and I exemplary customer service. She didn’t pressure us to buy as we looked around at the furniture in the store. She was helpful and very knowledgeable about the items in the store. It made such a pleasant experience browsing in the store. We will be back in a a day or two in order to make our purchase with her.
the staff are accommodating
GOOD SERVICE... LIKE HOW THE SHOWROOM IS SET UP
Our salesperson, Sandra, was everything you want from a salesperson. She was genuine, honest, informative but not pushy. When we came back later that day to confirm our choice of mattresses, Sandra was with another client, but the store manager greeted us and said that he would be available if we needed anything before Sandra was done with her other clients. We were very happy to purchase two quality mattresses for a great price even after comparing with other mattress stores. We have bought from Ashley Furniture before and appreciate the consistent quality we find.
Shirley was very helpful.
Our sales Lady , Sandra was knowledgeable and had a pleasant personality, not pushy at all . She made the experience a great one. All associates should be as nice as she is , she must love her job. The smile on her face made my day. We ordered furniture and will definitely shop with her again at Ashley. The other ladies at the desk in the back were very nice and knowledgeable as well . Thank you Ashley for keeping a great team.
No pressure from the salesman.
Friendly service very helpful
The ease of the overall purchase and fantastic customer service.
All was nice.
Ashely had exactly what I was looking for the store was organized gave me ideas how to arrange my furniture. ❤️ it
Hannah Foster was the woman helping us but a woman named Ginger assisted her. Both of them were very pleasant and knowledgable of their jobs and their products(furniture)
Very friendly staffs and approachable
The staff are accommodating and courteous.
The personal was very professional and helpful.
Hannah was so helpful and informative
Salesperson was very helpful
Mrs. Sandra was very nice and helpful with things we needed.
The sales lady, Penny, was attentive, but also allowed me to look freely.
She was extremely nice and gave me her card before I left. I'm looking for new furniture, but I haven't come to an agreement on the need with my spouse. If we chose to buy soon, I will ask for Penny.
Organized store and clearly priced
EVERYTHING THE SALES PERSON WAS VERY NICE AND AND ANSWERED ALL OF OUR QUESTIONS,TOLD US ABOUT THE SALES AND HAD GOOD INFORMATION ABOUT THE PRODUCTS WE WERE LOOKING AT.

Great customer service