Customer Testimonials
I love my chair and the service was good
Very professional and friendly. Great quality products.
From the ease of Ben calling me back, to Kendal’s great knowledge, to Scott and Greg’s professionalism with the install. And everything was installed in less the four days of initial phone call. Excellent service.
The installation was professional and timely. If appears to be working effortlessly.
Appreciate the professionalism of Kindra and First name removed in sales and service, respectively. Ben was very responsive as well. Very glad we chose 101 Mobility.
Ben went out of his way to find a ramp that fit my door. A+!
Great--on time, efficient--all good. Ann Clark
I didn’t like the fact that during production I was not reached out to to just “touch base” that things where going well and we will keep you posted on completion and shipping. Absolutely NO communication during that time. Then, I received no curtesy call the day prior, “ Hello, just teach out, we will be there tomorrow during such and such a time, bla bla bla…”. No call. I had to call to confirm. Bad customer service.
The three young gentlemen who did the instillation, EXCELLENT. They came on time, installed the lift, kept me posted, did an incredible job. Very professional.
I had a problem with my chair.. and I called. it took only one day to get service. Friendly service, thorough service. I was pleased...
Kindra was exceptional in helping us decide on product but more importantly handle the emotions around needing assistance. Because of her, mom is safer and more comfortable.
Quality and reliable customer service
The chair lift is very easy to use. Kindra first came over to show how the product worked. The installation was arranged soon afterwards. When I had trouble remembering the process, Kindra came out again to demonstate it's operation.
good responsiveness and communication. very helpful.
Kindra (the owner) is a great listener and she made recommendations based on my needs. My time frame was fluid, yet she didn’t rush me or try to influence the process of me deciding what kind of assistance I needed and when I needed it. At the office, I was able to try out the stairlift that I felt best met my needs. Kindra explained how the equipment worked and how an installation would take place. I ordered the Handicare stairlift. The delivery and installation was flawless. The technicians were professional and made sure I was comfortable with all the operations before they left. The stairlift itself is well-made and operates smoothly and easily. It’s a huge relief to know I have this assistance ready for me when I need it.
101 mobility was a wonderful company to work With. They were very professional always supplied wonderful information. Always answered any questions that was ask of them. The installation team was phenomenal. I 100% recommend them. I'm enjoying my stay lift. Thank you Is for being a wonderful company that you can rely on.
Happy with our purchase. Nice and clean and not to invasive . Helps us to get up and down.
Problem solvide.
Thank you for the smooth transfer from my old address to the new.
Your installers were neat and excellent.
Name removed
When no one else would help me, and I was feeling hopeless, I found 101 Mobility.
They solved my problems quickly, efficiently and with compassion. Another company told me to find a handyman to install a lift. 101 mobility sent two experienced technicians to properly and safely install it. They strength tested the existing ceiling tracking and found it to be improperly installed. 101 mobility offered a safe alternative. I am so grateful that I cry from happiness. If the ceiling tracking were to fail, it would be fatal for my son. He is an adult, and as he has grown, the risk increased for the tracking to fail.
My son loves his bath, and it is essential to his well being. I am so happy to be able to give him a real bath again, instead of sponge baths in bed. I owe it all to 101 Mobility
Great PM Service for my stairlift. Greg is patient and helpful answering questions.
Product works just great for our needs. Service is outstanding. Everything was handled professionally, efficiently, and timely. Everyone is very knowledgeable about their products.
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Friendly, prompt & knowledgeable
Service was completed by two experienced people. They took their time and did a good job of adjusting and testing the chair lift.
I cannot say enough about 101 Mobility. The professionalism of the staff in explaining options to us helping us to make the right choice. We were able to go to their showroom and try the different stairlifts. The installation crew were phenomenal -- they arrived on time and the installation was finished when they said it would be and they carefully explained the operation of stairlift to us and had us try it while they were there answering all our questions. They were all vaccinated which was important to us. We had a problem with one chair a few days later and they came down to fix it within an hour. I truly believe no other company would have responded as quickly. We are so glad that we chose 101 Mobility. My husband feels so safe now in our home.
Installers spent a good amount of time, as needed to get the lift right on our stairs, which I appreciate.
I appreciate timely calls back but would be nice to actually get solid information, etc when I call instead of just a human person to leave a message with.
Excited about the lift and trying it out with Mom today!
nice people and service
Well, so far so good. We have the Handicare 1100 stair lift and it seems to be working as advertised. The install team took the time to get it right. Appreciate Kendra juggling the schedules to get us moved up to accommodate our immediate unexpected medical needs.
Professional and knowledgeable staffs, with good and reasonable products.
Friendly, professional staff; good quality work; done on time.
Excellent explanation of product. Ten star to the installers. Good prices.
Very good quality of chair lift.
Thw worker was the best