Customer Testimonials
nice people and service
Well, so far so good. We have the Handicare 1100 stair lift and it seems to be working as advertised. The install team took the time to get it right. Appreciate Kendra juggling the schedules to get us moved up to accommodate our immediate unexpected medical needs.
Professional and knowledgeable staffs, with good and reasonable products.
Friendly, professional staff; good quality work; done on time.
Excellent explanation of product. Ten star to the installers. Good prices.
Very good quality of chair lift.
Great customer service.
Thank you.
Kind and professional employees, Ben and Scott were great installers. Very patient and helpful. Thank you!
Wonderful company! From the onset of the informational call to the setup of the equipment, 101 mobility has been professional, efficient, empathetic, and fantastic!
Wonderful and friendly people, who worked around our limited space and funds to make the ramp work with our mobile home.
Very responsive, honest, and competent.
Looks great! Works great! All employees were very professional.
The stair lift is working very well. It makes it a lot easier for me to transport things (as well as myself) between the first and second floor. Kindra and the installers were personable and professional, and I really appreciate the time they took to explain the operation and maintenance of the device.
So far, I have noticed only a couple of things:
- a slight stagger in the middle of the run, but not enough to stop the upward progress.
- at the top of the stairs, sometimes I have to release the lever and press it again to get the chair to pivot and allow me to exit on the landing. (This is not a particular problem, but I am unsure why it works sometimes and not others).
I will be sure to recommend 101 Mobility to any of my friends who may need a chair lift.
They work!
Kindra and Karen have gone above and beyond to assist my mom in getting a chair lift in order for her to return home. I appreciate all of the hard work and excellent customer service.
Thank you - Name removed
It's nice to know We're with a Company we can depend on!
Dale Colvis
From first phone call to installation, the process was efficient, friendly, and professional. We are so grateful for the help and service. Everything about this was pleasant and organized. Thank you.
so far good. it has only been two days
Courtesy, follow through and excellent service
Kindra was such a blessing, the guys did a fabulous job!
101 Mobility installed three stairlifts in our home in 2016 and have made three service calls over the past five years. They responded immediately when problems arose and did an excellent job in repairing the stair lifts. They clearly recognize the importance of having the lifts be operational at all times. Our thanks go out to Gary and Kindra French, to Karen Brems and to their outstanding technicians.
Thank you so much for your sales and service in helping us chose the right stair lift for our needs. It was a pleasure to be able to do business with a professional AND caring business.
Absolutely as presented! Estimates, configuration and delivery/installation. Would highly recommend 101!
Always very fast to respond to questions and your solutions always work!!
Safety first! Kindra and Gary too exquisite care of the installation of two chair lifts for my 88 year old mother. She’s able to get around and also out of the house more easily.
Customer service was outstanding as well as the installation of the chairlift I picked out. The technician's took their time and were very precise with the installation. All my questions were answered professionally. They made me feel very comfortable throughout the whole process of picking out the best product for my needs. I would highly recommend this company and all their products!
very professional on time took their time to find the problem GREAT !!!!
It was a great experience....
The whole process was SO quick, professional, informative, and the staff were incredibly personable and friendly!! We would use them over and over if we need more equipment for our disabled son!
the lift works well. The service tech that removed and re-installed our lift was very efficient and he was also very courteous.
Installers spent a good amount of time, as needed to get the lift right on our stairs, which I appreciate.
I appreciate timely calls back but would be nice to actually get solid information, etc when I call instead of just a human person to leave a message with.
Excited about the lift and trying it out with Mom today!