Customer Testimonials

Associate was friendly and very helpful. Solved our issue in a timely manner.

Very pleasant capable young man. He did a great job to reapir a part that ended up being better than the original instilation. Just a very pleasant wonderful job. Thank you.

Used 101 now for several years and very satisfied with their work. They show up on time, look over my records before getting here and know what to expect. My chair lift is still like new after these years and use thanks to them.

Quality of product.

Nice people to deal with

Great service from team.

Responsive, responsible and a perfect installation and clean up.

I was treated with the utmost respect from the very first conversation to the last bit of the installment! The Bruno stair climber seems to be very well built and works great!
Over all I am very happy with the experience with 101 Mobility..

The installation was very professional.

They work. The repairman who came was very good and pleasant.

The customer service we received-they went out of the way to help, truly hard to find these days b/c it seems everyone involved w/care giving is stretched. And equipment that fit all sizes.

absolutely amazing customer service from the first inquiry phone call to follow-up request after installation.

Excellent products, dependable service, economical market pricing. Jom Sok does a great job managing this company and providing sales and service.

101 Mobility was my second quote on a job needed to maintenance my daughter's ceiling lift system. The first company, Universal Design gave me a quote and they began with a $181.00 travel fee from right here in Jacksonville. Their quote was almost twice more what 101 mobility fixed and replaced batteries for us. I knew Universal Design was WAY out of the ball park. So thankful I started checking again. John Barker called me right back and began to help us without delay. He came to my daughter's house twice. He was such a gentleman and polite to my both my daughters there. He is professional and courteous and did a good job! Do not waste another call! Start and end with 101 Mobility, I know I will again in the future. Thank you John!
Jill & Rachel Willis

I love how easy it is to use and whenever I need help the people are happy to help and do a very good job when needed. Thank you 😊!!!

The staff are just terrific, always call back as soon as possible, show up as soon as possible and always, always on time. The best chair, the best company and we are very lucky to have found them. Hope they stay in business forever. Thank you.

Very helpful and considerate when I needed VA assistance on ordering equipment for my VA supplied vehicle lift.

Great people who provide you solid information to make a good decision on what will be best for your specific situation.

Quick turn around, willingness to help. I use to work at 101 Mobility and this office keeps true to the philosophy put forth

The product has worked great for us so far. Mike & Justin were real pleasant to work with & did a nice job installing the chairlift, however, would have liked to have seen better alignment of the brackets to the stairs & the screws holding the brackets put in at more of a 90 degree angle to the stair trends. Otherwise an excellent job of installing the chairlift. We look forward to Mikes return to take care of the scratches on the rail from shipping & installing the remote carrier downstairs. He says he’s waiting on the paint which was on back order.

Thank you for always being so kind and attentive to my mother’s needs in regards to her two chair lifts. She raved about Justin on a recent service visit.

I have to call about an ongoing concern tomorrow - but I do so knowing you will be willing and able to address the issue. My family and I greatly appreciate 101 Mobility in this time when Momma’s health is not her greatest resource.

Thanks again!

Lift working great so far, great relief for wife and stairs, thank you, good job. Name removed

I love the chair! It’s helping making transitioning so easily, from sitting to standing and vice versa! Everything at a touch of a button!! Hide away cup holder, great!! A the Charging phone options is definitely a plus!!!
Jim and Mike were phenomenal!! A 10 isn’t enough to rate 101 Mobility!!! Excellent customer service!
Thank you so much!!!

Both great!!

Whole experience was professional, stress free and so easy. The product seems to be good just haven’t used it much yet.

Best in class.

I love the "lift" since I do not have to trudge up stairs with groceries. This has helped my back problems greatly. Also, anytime I have needed service, they are able to get right to it.

Sales and installation was very friendly and professional and fast!

Great service, great product

People are very personal and care about the products they install and rake care of. I trust them as they are very knowledgeable.