Customer Testimonials
Technician Brain is knowledgeable and helpful.
Very good.Responsive.
Everyone is so nice from the gal who answers the phone to the people who service my home and yard. One call and I won't see bugs for months. The price is at or below every other quote I got so we're loyal customers now. I don't know the gals name that answers the phone but our techs are Rockey and Tim and they're the best.
Great service and very affordable. I definitely recommend Bug Out
The products works great, the service was fast and easy. Our technician is an awesome guy that made us feel comfortable with our choice to go with Big Out. 10 out of 10.
Glad to see that John Carlson is back on the job, the best ambassador you could have on your team.
Service has always been great. Employees are professional.
Efficient and courteous
Especially like the techs such as Reggie --
One area that improvement is needed is getting customer service on the phone ---once you do they are extremely good and responsive.
But you have to listen to a recorded message about 15 to 20 times telling you that "your call is very important to us" Obviously it isn't important or you wouldn't be waiting for so long.
It's not their fault -- I think it is the fault of the owners or top management who are looking at the bottom line vs. a great overall experience for their customers. But that is a short sighted view as it's sometimes hard to get loyal customers back once you lose them.
Friendly, knowledgeable service
When I call for serviice they are always here when I need them!! Very friendly and professional staf. I have had this service for 36 years so that says a lot about BUG OUT SERVICE!!
All of it
Very reliable and the techs are great.
Excellent service.
Service was great. Bug guy was very knowledgeable on what he did and if he bumped into a problem he knew what to tell me to get it fix great guy
Great job, thanks!
You are always prompt. If we need service between regularly scheduled visits, it is easy to plan them. Your staff is always friendly and informative.
Staff is friendly and courteous. They always let me know when they are doing the service..
Alex is very thorough and helpful
Employees are respectful and kind, work hard and we have no bugs so they are clearly doing something right!
Dependable. Knowledge to know what needs to be done.
Consistent service, responsive to our calls of any issues, best lawn ever!
Good Customer service and support
Service, cost and reliability.
I like Bug Out services a lot better then the other pest control service. I had there always concern on the outside and inside of my home and I can call anytime, if i need service also the person who comes out here is very nice about what I need to be sprayed he ask me all the time when he comes out to my home.
Service was easy and quick.
You are reliable and I know that the service will be taken care of and I appreciate that I get a reminder telling me that you have perform the service end it has been paid.
Overall great customer service
Have been a customer for over 25 years and remain one because of the excellent service received. My tech, Billy is the best! He never misses anything, always prompt, thorough, friendly and respectful.
Professional, friendly and through