Customer Testimonials
Dependability
We especially like Ryan, the Arrow representative. He is thorough and knows what to do. He is very professional and courteous. He is familiar with our home and that makes things easier.
Ricardo was very helpful and personable! Best tech I’ve had in years!!! Very knowledgeable and did an amazing job! Would definitely recommend!!
Have them come quarterly to maintain house and property. I have not needed to cAll them to come back because of an issue. Personal are always courteous and though all
Very knowledgeable & friendly employees…..
Great company!
Don't have to worry about the lawn. Arrow keeps it looking good all year.
Ray, my service man. Very professional. Never see a roach from one month to the next. Would highly recommend bug out.
Prompt dependable service. Receive get notification when service is performed whether you are there or not.
Promptness if need to be sprayed.
I like the services and the service techs. They are courteous and professional. Thanks
No hassle, great service
Excellent Service, prompt and attention to details.
Steve Loberg is the best!
Technicians are friendly well mannered and complete the job in a business like Fashion.
Technition is very polite and is right on tract. I had a problem with roaches and he was there the next dsy to handle the problem. Always lets me know when he comes and if I am not there he leaves me a note.
Now that the company has settled down. After the the merger with the other companies things are good. It now easier to talk to someone about our services. Before it felt like no one knew what was going on. Glad that the techs are aloud to come back into the homes to spray. Have heard there is now a spray for red 🐜 ants, not just the granulated stuff, that doesn't always work well, some the ants seem to like the stuff. Maybe the spray will work better, fingers crossed. But all in all like Bugout 👍 they are a good company now.
I am very pleased with my service. The service technician is doing a fine job. Keep up the good work.
I like that the technician notifies me when he is on the way to my home. He is also so very friendly. He always asks if we are having any problems inside our home. I will say that he only sprays... a few years ago when Arrow came to service, they would go around the house and knock down any wasp nests or dirt dobber nests and spider webs. They don't do that any longer but I never have an issue with bugs. Once we had a flea problem which came to us compliments of the park...I called Arrow and they sent a tech out the very next day to spray the house for fleas. He came back two weeks later and did a second spray of the house. This killed the fleas and they have not come back. I am very thankful for their fast response!
I like the contact with real persons! Can call, contact you if I have a question.
Dan my lawn technician is awesome, his managers Mike, Tom and Chris are fantastic.
Mike communicates very well and works with me!
After I complaned there doing a good job
Always on time when promised. Efficient and unobtrusive.
Prompt efficient service is always appreciated.
we very much like Erik.. he is helpful and explains things to us...
When I call a live person answers the call and I get service quickly
My grass is the healthiest than ever before.
You always text me when you are coming
My Technician, Ron
I like the fact that i have very few bugs and the cost i think is reasonable