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based on 241 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the personal training sessions because they are designed specifically for me! Joe Bruno is very encouraging during the sessions and listens to any concerns I have about an exercise. He makes sure I am doing the exercises correctly. I have been a client of FT for years and years and years. I tried working out on my own at various places and FT is the one place that has kept me exercising. I NEED the scheduled appts. and great trainer to motivate me!
I like the one on one training. I appreciate knowing that they are there strictly for me to make sure I get the most out of my sessions.
Trainer turnover. Cleanliness.
Main reason is I know a lot of people could not afford to do this.
No meal planning, a lot of turnover with trainers, need more incentives to come back.
Having a person guiding me through the exercises helps me to keep moving and to keep the proper form to get the best results and avoid injury.
Appointments make me accountable. Trainers know how to circumvent health issues. Trainers push me harder than I would if training on my own, and their knowledge avoids injuries.
The trainers are professional and very supportive. They always make me feel like I can get through any workout they throw at me. They are helping me not doubt my ability to do the exercises. I appreciate all the "you got this!!" and you can do it!!!! It makes me want to work harder for them as well as myself.
The trainers always ask how I am feeling and if any part of my body is cause for concern. If that is so, they will adapt exercises or skip them. When I request a day out of order, they are accommodating. My form is corrected and also they are always encouraging. Perfect is not what they expect. That encourages me to work on exercises at home so I can do my best.
Retain your trainers. I have been through 6 in 2 years
Individual trainer
Every training session I go to is A great workout and No matter which trainer I have I know they’re all well qualified and trained.
Friendly trainers. If you are hurt they accommodate you by amending your workout.
Personalized fitness program, privacy of one on one training, adaptability to meet my needs and adjust the exercise on any given day.,friendly and professional staff.
Equipment could definitely use an upgrade
The Personal Trainers are fantastic! And always challenging me
I like having an appointment. On days when I’m tired or achy, having an appointment keeps me on track. I also prefer having a trainer who knows me, and designs a workout specifically for me.
Brookfield has the Best Trainers. The atmosphere is welcoming.. cheerful and everyone greets you with a Smile. We’re like a Family. We support and cheer everyone to work hard and have Fun.
I have seen positive changes in health and ability to do daily chores.
The personal attention and encouragement. I like that the workout is tailored to my fitness level. Everyone has been very helpful.
The one on one with my Trainer
Programs, trainer and flexibility in scheduling.
Need more availability in early to late afternoons. Need to schedule more trainers later in the day. Pricing seems a bit high.
Not an intimidating environment. Trainers are nice
I love the personal attention, especially since I have several limitations due to previous surgeries. Everyone at FT is very friendly and accommodating. Name removed
The trainers seems to know my needs. Thanks Brookfield
Friendly
my trainer is by far the best part of FT - not sure I would stay if he left
The gym itself could use some new equipment
Individual attention to my specific needs
The FT Brookfield Team are well trained in their profession and work well together s a team. Even though change of personnel is inevitable in this profession, in my time the change has always appeared seamless to the FT clients. The Team also works well together in relating to their clients stated desires and needs for fitness and then devising programs with variety to accomplish those goals. Perhaps more importantly, a bond develops between trainer and client that while respectful is very much like friends.

It’s personalized.