TruGreen
1455 Michael Unit 4
Ottawa
ON K1B 3R3
Canada

Customer Testimonials

Report a concern   June 7, 2019 — Rated 9 out of 10 by Richard Bardawill Your TruGreen Branch
What do you like about our services?

Today was my first visit from Trugreen, Ottawa. I was impressed by the lawn tech’s friendly and professional manner. He told me very clearly which treatments would be applied, and why. We were able to discuss my expectations around saving my green areas, and he took the time needed to explain how and approximately when said expectations may be satisfied.

Report a concern   June 7, 2019 — Rated 10 out of 10 by Barbara Kirk Your TruGreen Branch
What do you like about our services?

Mainly, the people who do the service calls.
With the exception of one of two times when I felt they didn't do a very good job, they are always very pleasant.

A much more thorough job of aeration was done this year. It was quite obvious from the large number of plugs on the lawn.

Benjamin Brett left this survey and I would gladly give him a 10.

Report a concern   June 7, 2019 — Rated 10 out of 10 by C.E. Your TruGreen Branch
What do you like about our services?

When there is an issue/concern/problem, response time has been quick and problems resolved

Report a concern   June 5, 2019 — Rated 10 out of 10 by Steve Kelly Your TruGreen Branch
What do you like about our services?

The gentleman that does my lawn does a awesome job, my lawn is great

Report a concern   June 5, 2019 — Rated 10 out of 10 by K.M. Your TruGreen Branch
What do you like about our services?

the idea that you come and do the job without much coaching is fine with us. you know what to do and you do it!
the current lawn specialist, leopold is very nice man he is a good listener too.. his writing is readable ---not like some of the former specialists.

Report a concern   June 3, 2019 — Rated 10 out of 10 by Denis Pion Your TruGreen Branch
What do you like about our services?

It is always a pleasure to have a discussion with Troy. He is very helpful, knowledgeable and pleasant to deal with. He is caring and provides useful feedback. Hopes he stays with your company.

Report a concern   May 31, 2019 — Rated 10 out of 10 by Ralph Yelland Your TruGreen Branch
What do you like about our services?

Technician was very knowledgeable and helpful.

Report a concern   May 30, 2019 — Rated 10 out of 10 by M.A. Your TruGreen Branch
What do you like about our services?

Call before coming. Sam is our service provider and he is very pleasant and efficient
Dependability

Report a concern   May 30, 2019 — Rated 10 out of 10 by Harris Your TruGreen Branch
What do you like about our services?

The operator was very good. He arrived on time. Answered all our questions regarding the product used on our lawn, and was very efficient. It is too early to say whether the product has had any effect on the millions of dandelions in our garden, but we are certainly impressed with the service offered by Trugreen.

Report a concern   May 28, 2019 — Rated 10 out of 10 by B.D. Your TruGreen Branch
What do you like about our services?

Had our second application today. Had a good chat with Leopold Papez and he was very informative. Discussed what would happen after the application, what to expect and gave me tips on future maintenance. Hope to see him again in three weeks.

Report a concern   May 27, 2019 — Rated 9 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

When you call and mentioned we will be there tomorrow ... you are there! Also good service ...

Report a concern   May 27, 2019 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

The technician was very thorough today, had a good conversation. Polite, professional, courteous

Report a concern   May 27, 2019 — Rated 10 out of 10 by R.D. Your TruGreen Branch
What do you like about our services?

my technicien Leopaul

Report a concern   May 26, 2019 — Rated 9 out of 10 by A.R. Your TruGreen Branch
What do you like about our services?

Quality and good customer service

Report a concern   May 25, 2019 — Rated 9 out of 10 by Zbyszek Ficner Your TruGreen Branch
What do you like about our services?

Very good service

Report a concern   May 24, 2019 — Rated 10 out of 10 by D.O.S. Your TruGreen Branch
What do you like about our services?

The service Technician who comes is Scott Meyer.
He is pleasant , friendly and knowledgeable.
I like that he explains how the products work and what we should expect after each application.

Report a concern   May 24, 2019 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

Very professional and personable service from Scott Meyer

Report a concern   May 23, 2019 — Rated 9 out of 10 by L.A. Your TruGreen Branch
What do you like about our services?

Any errors are quickly rectified.

Report a concern   May 23, 2019 — Rated 10 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

Your representatives are service oriented. The fertilizing has thickened up our lawns.

Report a concern   May 23, 2019 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

Your drivers are most considerate in ring my door bell and letting me know just what they are doing each day . They pass the time od day and are most polite.
I do apologize for the earlier marking , I was having a very bad time. I lost my wife just a month ago and was in the middle of writing thank you notes. Just a bad time. I will make it up to the driver the next time I see home.

Name removed

Report a concern   May 23, 2019 — Rated 9 out of 10 by D.G. Your TruGreen Branch
What do you like about our services?

I SUBSCRIBE AND IT IS DONE WITHOUT ANY MORE REQUESTS FROM ME.

Report a concern   May 23, 2019 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

First, I like the results. When I look at my yard if I like what I see then I am satisfied. I also appreciate being able to talk to the person doing the work and to ask questions.

Report a concern   May 23, 2019 — Rated 10 out of 10 by E.K. Your TruGreen Branch
What do you like about our services?

Today I especially like the discussion I had with your service rep John Petch he was very curtious in explaining everything and answering all my questions.
I happy with the way he took the care needed in applying the treatment for today and explaining it to me.
This is the first time someone has taken this time for me as the customer.
Thanks John Petch.

Report a concern   May 23, 2019 — Rated 10 out of 10 by H.S.O. Your TruGreen Branch
What do you like about our services?

Promptness of service, quality of products, friendliness of technician.

Report a concern   May 23, 2019 — Rated 10 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

The person managing my lawn is professional, very knowledgeable of his work, and keeps me informed of each application either by speaking to me directly or if I am not home writing it on marker left in the mailbox with details and/or instructions.

The work performed by the staff is done thoroughly and a sign posted on the lawn for the many cautious dog walkers.

The contract for all services is provided to client for them to decide what they want vs only package deals. The company keeps you informed of availability of new products throughout the season.

Most of all - my lawn looks absolutely great!!

Report a concern   May 23, 2019 — Rated 10 out of 10 by Chris Engbers Your TruGreen Branch
What do you like about our services?

Our lawn care proefessional that specifically does our lawn is fantastic. He attention to detail is second to non.

Report a concern   May 23, 2019 — Rated 10 out of 10 by G.R. Your TruGreen Branch
What do you like about our services?

The expertise of your service employees who are on the road and who give clients good advice
and info to improve their lawns.

Report a concern   May 23, 2019 — Rated 10 out of 10 by D.E. Your TruGreen Branch
What do you like about our services?

You answer my questions and show up whenever I call.

Report a concern   May 22, 2019 — Rated 9 out of 10 by K.K. Your TruGreen Branch
What do you like about our services?

Friendly, polite, efficient. Except for that one guy. He wasn't awesome. But the other two have been amazing!

Report a concern   May 22, 2019 — Rated 10 out of 10 by I.C. Your TruGreen Branch
What do you like about our services?

Friendly - great customer service.


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