Customer Testimonials
The communication giving.
Reasonable price is helpful
Seems to be improving my yard. Willing to come when needed. Techs are not leaving the info sheet on my door lately, though.
You seem to do a good job with what you promise to do. You offer a variety of plans.
Service staff is friendly and professional when taking care of my yard. The yard looks good.
I left a concern regarding not having an invoice left following my most recent service. I want to correct that impression. The invoice was left with my wife. I didn't realize it until later. Please accept my apologies and correct whatever consequences for personnel that might have resulted from my mistaken observation.
Excellent service! Before today, I did not have an account. Therefore the phone calls reminding me of services were my main communication. I did find that if I needed to move a service out I had a very hard time getting in touch with someone to move it. The prompts for the phone calls kept sending me in circles.
As far as the actual service, excellent! I cannot wait until spring to have nice beautiful grass for the kids to play on. Today, Sherrod Brown came out and had the best customer service! Excellent representation of your company and friendly smile. Somethings so simple goes a long way! Hang onto him… He is the guy you want in the long run.
Convenient
Technician Sharrod Brown continues to show expertise and commitment to quality service.
Our yard and shrubs look beautiful! Thank you very much for great service!!
Timely service.
I have used TruGreen for quite a few years and have been very happy with the service. The servicepeople are informative and friendly.
You guys are prompt and do an awesome jobs. I've been so satisfied with my lawn.
Services are effective.
Company works with me directly to individualize number and amounts of treatments.
TruGreen takes the guess work out of lawn care and my yard looks great even when the grass is dormant.
You always do a good job and my lawn looks good.
I like the texts to let me know about upcoming services.
This year 2021, so far the Lawn is very clean good, no weeds . Please keep that way.
Thanks for your support.
I didn’t expect the results on my lawn in the first year, it looks so much nicer. There are fewer weeds and the grass is healthy looking. I am pleased.
Our tech, Anthony F. answered all our questions and was very friendly. Please schedule him for all of our services !!!!
Excellent relationship with the local (North Augusta, SC) branch manager.
Friendly courteous and timely.
I submitted a review earlier but had the wrong specialist name. ANTHONY F did such a fantastic job for us today. The yard has been looking a little rough lately. Anthony arrived for our Lime application. He did a once-over of the yard and noticed we had mole crickets. I asked if there was any way he could take care of that for us today. I did not realize we had the pest service as part of our plan. He took the time to look up our account on his own as he was trying to add the pest treametment to our account while he was here. He discovered we already had the service. Luckily he had the necessary treatment on his truck and applied it to the yard. He then added to our account that we had mole crickets in order to make sure it was followed up on. That is GREAT customer service and from this customer who has contemplated moving to another company due to the condition of our yard, this will keep us just a bit longer to see if we see a turnaround. We can not thank you enough Anthony for taking your time today and actually looking at the condition of our yard and offering assistance. This takes us back to the type of service we used to get roughly 5 years ago.
No comments at this time
Courteous service employees and they keep my lawn and scrubs healthy.
The constant communication and updates as services gets completed.
Good
You have wonderful customer support. If you have an issue they are work with you to get it solved. Hopefully TruGreen will continue to make sure you have the same service driver as they get familiar with your lawn and what needs to be treated.
The lawn looked better this year than in the last few years. Good job!
The specialist Mr. Dominick Jones did a good thorough job.
Thanks,
Name removed