Customer Testimonials
Timely response, correction and retreating of any areas missed, and great overall results.
Dr. Pennon Lockhart, COSF.
Your employees are simply marvelous and their work is simply marvelous
My lawn looks better. That is what I asked for. The only negative thing I can say is that you have people calling me to try & add more to my plan. I do not like a hard sell.
Thicker grass
My service Tech Clarence Banks always comes to speak with me about the service.
Paul, our yard service representative, does a great job servicing our yard.
The service was performed in a timely manner
TruGreen always does a good and professional job, and listens to my request.
Clarence Banks has serviced my yard several times and is extremely knowledgeable, professional and thorough in this industry. He explained what I needed to do to get my lawn to where I expected it to be and it's working beautifully! He is truly asset to TruGreen. They need more employees like Mr. Banks.
Prompt and efficient service
Professional, efficient and friendly. I always ask about the service for the day if I am home. The Service Rep stops and answers all my questions. He lets me know if there is something I need to be doing to make his work better. Like, make sure I water the grass if there is no rain to help the chemicals do their work.
I like your services but your last application you missed my backyard, but it was no fault of your own as I forgot to open the gate, is it possible to come back and apply the application?
Service is great my lawn and the other services are helping the yard look beautiful.
You are consistent with your service and I am pleased with the results of my lawn.
they come when they are soupose too
Willingness to respond and correct issue/s.
Mr. Clarence Banks thoroughly treat our lawn every time he come out in which we really appreciate him. Furthermore, he teaches us how to differentiate between different types of weeds and what we could do to improve our yard. TruGreen needs more lawn tech like him and I would love for Mr. Clarence to get a promotion because the service that he provides is exceptional.
Clarence Brooks, technician, has exemplary customer service. He has been assigned to me and has been taking care of my lawn for years. He always provides knowledgeable, courteous, professional service. I appreciate his care.
The representative is extremely professional!.
Reliable
Efficient and quick
Good service
Clarence Banks always communicates with me and asked me if I have any concerns. Mr. Banks give me tips to keep my lawn beautiful.
Timely service, courteous representatives and all in one shop for the lawn.
I have only been with True Green Two years, but my lawn is the best I have seen it in the 21 years I have owned this property. Quality is good and when I have had issues they have scheduled additional treatment Free, Response is always good and I am happy with the complete True green services.
On time, courteous, and professional
The past few technicians (all different) have been very professional. They listened to my concerns and made sure to address them.
Efficient application of scheduled treatment and timely e-Mail notification of service person’s arrival.
Decrease in mosquito presence
You see to be consistant with the service. When I see where it could have been done better or it may have not been done as well or missed service..... you immediately reschedule a tech to come out.