Customer Testimonials
great service
Your services are great but I have a problem with this last service. Service was completed on Friday. Most of my yard is burnt. There were very few weeds all season. This burnt grass has never happened before.
How do I correct this? The grass is burnt yellow everywhere. What can I put on my lawn to return the grass to green?
Rick does a great servicing my lawn. He truly cares that I have the nicest lawn in the neighborhood
Friendly technicians. Lawn and shrubs show improvement.
Your representative, Jeff Moore, takes great care in maintaining my lawn. His professionalism and enthusiastic attitude makes me feel he's doing his VERY BEST for Tru Green. If you had MORE employees like Jeff, you'd have far less complaints !!! HATS OFF TO A GREAT EMPLOYEE, JEFF MOORE !!!!
Trugreen calls when going to treat the lawn.
Trugreen is generous with timing to pay...
The lawn experts talk to you About the yard...
The yard is nice and thick...
My lawn looks the best it ever has since using your service.
Pre-treatment phone calls
Advanced notice when lawn will be treated. Friendly and knowledgeable applicator.
I have a beautiful lawn.
Jeff Moore is the very best advertisement for Tru Green. He explains everything that he is doing and has done in detail, while being very professional and courteous. He is also very, very observant of rules and regulations concerning the spraying and never outsteps his boundaries. A TRUE PROFESSIONAL and Tru Green is fortunate to have such a consciensious employee !!!! Hats off to Jeff Moore !!!
My service professional Tim is outstanding! Our lawn looks terrific; and last week he came to service our lawn. I was home at the time and had a chance to speak with him and ask questions.
Tim was courteous, professional, knowledgeable of my lawn and offered suggestions to me. He truly represents your company in an outstanding manner. I normally do not complete these types of surveys. But when I get exceptional service, I feel compelled to communicate it. Because most of the time, you probably only hear the bad side - when things don't go well.
So I want to tell you that Tim is terrific!!
Name removed
Service man very polite and courteous explain weed situation and so on. Please thank you
They try to be be proactive when they see something that needs attention.
Try to give excellent customer service. A customers concerns are Tru Greens concerns.
My lawn has never looked so nice as it does this August. I am very happy with the service
you provide and hope to enroll next year. Even though I haven't been here during the services
you have always been here when you were scheduled. Keep up the good work....
When you made a mistake you owned up to it, apologized, and worked a remedy instead of blaming the weather. All companies make mistakes, it takes a good group to admit it. Thanks.
My lawn looks much better. It has a rich, green color and less weeds.
That l don't have to worry about weeds and pests!!
Well, your service has definitely taken care of our weed problem
I have seen an improvement in my lawn! However, I'm not happy with the crabgrass that has appeared in my lawn. I know there was a treatment for this, but apparently a lot was missed!!!!
Reasonable prices and good results
Promt and professional
still have some weeds in back yard. please come and spray. Thank You
Great !!
My grass is green and getting to be free of weeds. It looks better than it has since I moved in 5 years ago.
Your Technician is very professional and knowledgeable. My lawn is nice. I can tell where my property line is. It's where the weeds start in my neighbor's yard. Thanks!
The treatments work well and we are always notified before a treatment is applied.
Prompt and courteous services. We always have a phone call ahead so we know when they are coming.
Your call ahead the day or two before service