Customer Testimonials
Our service rep, Scott Ferra, is very efficient and courteous. He’s quite alert to the many children on our street, and takes care to park where it won’t obscure their vision around his truck. Our shrubs & Tree are thriving! Last week I called about a possible problem with a rose bush. Scott came, assessed it, and his advice to just let it be was right.
Everyone involved is courteous and accommodating.
We have been customers for a long time and have always received excellent service. Your lawn technicians are friendly, professional and always willing to answer questions.
Consistent
I like the pre-recorded announcement that you’ll be there the next day
Excellent communication by phone, email and service documents left at the home.
They take care of my trees and shrubs and answer any questions that I have.
the quality of improvement of my lawn, everyone who see it really love it
Steve Frechette is the guy who dopes my lawn. He is awesome, does a great job and is very conscientious. Very pleased, just keep sending Steve!
Responsive if not satisfied.
Fast and big help with a good looking lawn
TruGreen service has been great.
The quick response I received I got from the customer service rep “John” and the polite and efficient technician who works on our lawn.
I like you leave invoice on what application was appied.
It's okay
That if the weeds don't go away, you come out until they are gone !!!!! (Sometimes you have to call a few times... that could be improved a little.
I made one phone call to Susan Napoli in the Trugreen office who visited my property and told me what I needed for a healthier lawn. My yard was in real bad shape and after one application I noticed a difference. Susan informed me that my lawn was in pretty bad shape and to be prepared for weed die back presenting holes in the landscape. I am so pleased with trugreen and thank Susan for pointing me in the right direction.
Thank you...
JO
Our lawn has improved 50 percent better than last yr but it hasn’t rained in a while so we’ll see
Prompt service,polite and informitive employees quality workmanship office saff are nice to talk to.
The staff is professional and does an excellent job when it comes to lawn services.
Dependability
John Handler and Tech guy... know what they are doing. Liked the communication from Sue and handling in a professional and timely manner.
Keeping the lawn looking green
The quality of service, and how it restored my grass
You do a very thorough job without promoting
I have had excellent service from our Willoughby Trugreen Company for many years. I have a very large lawn and landscaped home and they have done quite a bit of service for us over the years as we keep expanding the acreage and landscape areas. I would highly recommend them to anyone, as all the technicians and front office personnel have always been extremely friendly and helpful on anything I have asked of them.
Representative Tee #5410 was very helpful, & courteous, addressing concerns I have regarding care and service. Please acknowledge he was kind when speaking with me, and inquired if there were any additional concerns. Thank you very much for service representative Tee.
My Sales rep, Lisa is on the spot. not sure when they are coming but i know they have been here by the little signs. And the lawn is looking good and healthy, trees are good and so are the shrubs. If there has been any problem in the past, Lisa and their team has repaired it quickly.
My lawn has been filling in and is nice and green.
They listen to all your concerns and are trying to correct them immediately