TruGreen
6636 10TH AVE SW
Rochester
MN 55902
United States

Customer Testimonials

Report a concern   January 15, 2020 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

When I order a pallet of ice melt from Greg Ahrensfeld at TruGreen, it is promptly delivered to my property. No waiting, no hassle!

Report a concern   January 13, 2020 — Rated 10 out of 10 by K.W.S. Your TruGreen Branch
What do you like about our services?

I just find them easy to work with.

Report a concern   November 7, 2019 — Rated 10 out of 10 by Rochester Area ReStore Your TruGreen Branch
What do you like about our services?

We ordered early in the season in order to ensure that we were able to get what we needed and on a timeline that worked for all.
Gregory was easy to work with regarding timing and getting the product to us. And was very communicative regarding any changes to the actual arrival of the ice melt.
Dalton Wrage did the physical delivery and was easy to work with. As we had to take donations in the same place as the delivery it required him to run the vehicle around and wait for us to clear out space and he was easy to work with the entire time.
We worked as a team to offload things and he was professional and helpful.
We stay with TruGreen for quality, cost, and excellence of service. Thank you

Report a concern   October 25, 2019 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

everything---diagnosing, having a service to take care of it, have answers.

Report a concern   October 25, 2019 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

Saves me time and money and my lawn has never looked better

Report a concern   October 23, 2019 — Rated 10 out of 10 by P.R. Your TruGreen Branch
What do you like about our services?

does the scheduled work punctually. Am seeing more creeping Charlie from the neighbors' yards.

Report a concern   October 22, 2019 — Rated 9 out of 10 by Natalie Timm Your TruGreen Branch
What do you like about our services?

I like being notified before service is done. Also, when I have called the representative had been cordial and answered my ? to my satisfaction.

Report a concern   October 22, 2019 — Rated 10 out of 10 by Bill Moore Your TruGreen Branch
What do you like about our services?

Fixed our weed problem

Report a concern   October 17, 2019 — Rated 9 out of 10 by Gregg Randall Your TruGreen Branch
What do you like about our services?

After some difficulties in quality of products being used by TruGreen, it seems that we are on the way in correction of the non-conforming issues. The Staff of TruGreen seems to be finally understanding that my intentions, and I am sure others who expressed their opinions, were to help and not to just complain.
The greatest asset in Your Company are the Service Technicians who are TruGreens representatives in the field and "listening" to the information and feedback They bring back from the Field. I am pleased that seems to be happening and will go a long way to the continuation of our loyalty as a Customer

Report a concern   October 17, 2019 — Rated 10 out of 10 by D.F. Your TruGreen Branch
What do you like about our services?

Goodlooking Lawn!!!

Report a concern   October 15, 2019 — Rated 10 out of 10 by Jewel Hoa Your TruGreen Branch
What do you like about our services?

Timely applications lawn looks great

Report a concern   October 15, 2019 — Rated 10 out of 10 by Tam Luu Your TruGreen Branch
What do you like about our services?

No comment at this time

Report a concern   October 15, 2019 — Rated 10 out of 10 by Brian Pittner Your TruGreen Branch
What do you like about our services?

The staff is all very friendly and offer advice on what to do to keep my yard looking nice.

Report a concern   October 15, 2019 — Rated 9 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

Timely scheduled; I do not have to warry about it, it just happens.
I get left with a written report of what was completed that service day.
Now and then I may get to see the technician (to no fault of them) and they take the time to tell me what they are there for.
I get notified prior to the service, although I may not pay attention to all of the notices, but it gives me the opportunity to prepare the lawn for the service if/when applicable.
My lawn looks green.
Thanks

Report a concern   October 10, 2019 — Rated 9 out of 10 by K.Z. Your TruGreen Branch
What do you like about our services?

All been good...

Report a concern   October 10, 2019 — Rated 10 out of 10 by Dan Donnelly Your TruGreen Branch
What do you like about our services?

I like the call before you come. That way I can mow before the application. My yard has never looked better.

Report a concern   October 9, 2019 — Rated 9 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

You do a good job

Report a concern   October 9, 2019 — Rated 10 out of 10 by S.H. Your TruGreen Branch
What do you like about our services?

Consistent, reliable, complete communication about services as I was unable to be at home when you were here.

Report a concern   October 8, 2019 — Rated 9 out of 10 by M.D.L.V. Your TruGreen Branch
What do you like about our services?

WE had some confusion in the beginning because of so much rain and the treatment not taking, but the reason we really stuck with Trugreen is because of our service tech. He was so great. His name in Micah and he is really good with customers.

Report a concern   October 3, 2019 — Rated 9 out of 10 by P.J. Your TruGreen Branch
What do you like about our services?

Prompt attention to lawn care concerns.

Report a concern   October 3, 2019 — Rated 9 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

They call the night before.

Report a concern   October 2, 2019 — Rated 9 out of 10 by Dave Nogosek Your TruGreen Branch
What do you like about our services?

Weeds are minimal, and grass is very healthy. TruGreen most always does what we ask them to do. Very satisfied so far.

Report a concern   October 2, 2019 — Rated 10 out of 10 by Doug & Cheryl Pickle Your TruGreen Branch
What do you like about our services?

I like that they come in the morning. I like that they will let you know where he located at and when he will be coming to our place. They are very friendly when talking to them.

Report a concern   October 2, 2019 — Rated 9 out of 10 by G.V. Your TruGreen Branch
What do you like about our services?

They keep my grass green

Report a concern   October 2, 2019 — Rated 10 out of 10 by R.P. Your TruGreen Branch
What do you like about our services?

I appreciate the lawn service giving suggestions as to what helps on your specific lawn.

Report a concern   October 2, 2019 — Rated 10 out of 10 by K.L. Your TruGreen Branch
What do you like about our services?

They do a good job

Report a concern   October 1, 2019 — Rated 9 out of 10 by D.C. Your TruGreen Branch
What do you like about our services?

Good service if I had a question the applicators gave answers best to their knowledge . Lawn looked great

Report a concern   September 27, 2019 — Rated 9 out of 10 by Gregg Randall Your TruGreen Branch
What do you like about our services?

My opinion of TruGreen has changed dramatically with the addition of our Area Technical Authority and Expert. Since the addition of our Resident Expert, our lawn has taken a dynamic change for the better. My hope is that the Quality of the Service being provided by TruGreen will continue on this course of improvement.

Report a concern   September 26, 2019 — Rated 9 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

The lawn is in great shape

Report a concern   September 26, 2019 — Rated 9 out of 10 by M.E.D. Your TruGreen Branch
What do you like about our services?

You stand behind your treatments.


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