Customer Testimonials
The first several experiences that I received from TruGreen were not ideal, however, after sharing my concern with the customer service department, I eventually received an email/ phone call from the Commercial Manager (Jose Rivera) who took the time out of his day in order to meet me at my house so we can walk the property together to show everything that has concerned me. Long story short, we came to an agreement along with other options that he suggested at no additional cost. I previous provided a bad review, but knowing the importance of positive reviews, I wanted to take a moment to share my new experience. I am currently very please and look forward to growing business with each other.
Mr. Crumb treated my grass and left a detailed report of what was done which is appreciated.
In the beginning, we had so many weeds in our grass and after 3 or so months, I could see a drastic change in the amount of weeds that are growing. I highly recommend TruGreens weed service for lawns. There is no way that we could pull them all and the over the counter weed control products just do not touch most of them.
Concise summary of application to lawn and recommendations for lawn care between service applications based on technician's observations.
Prompt, efficient,friendly
You new we had a new lawn that was going to take some work to get nice and you were willing to work on it.
Lawn looks great. Awesome customer service.
Always prompt and friendly.
Courteous and professional technicians.
Eddie M. did a very good job today, he was through and careful with shrubs and plants. Eddie was quick and curteous.
You are always here when you say you will. That is commendable.*
I have only had a couple of visits since Truegreen took over my account. The first visit no documentation was left explaining service. The second visit, technician was contacted and explained the service.
So far so good.
Mr. Luzader gave a written summary of what was done. We really appreciate his fine service.
Mr. Luzader explained what was to be done-did it and left a summary of his work. Did a super service for us.
I like that you can check the progress of service on line and that you receive an update on what the tech observes or reccomend s ater each visit. I like the way my lawn, shrubs and trees look. The techs I have met are congenial and professional.
Responsive customer service (Carla) and knowledgeable technician (Derrick)
Truegreens communication in terms of emails, text updates is great, I know when next tasks and work is being scheduled, launched and completed. This is all helpful to know my own scheduling and when things are being done to keep an eye out and confirm
Joseph did a great job fertilizing out trees and shrubs. Very happy.
My lawn looks great since I started using TruGreen
In a years time I believe 80% of my weeds have been killed in my yard. Grass is starting to fill in the bear spots but there’s still a ways to go.
8
Always on time. Call and let me know when they're coming.
Be aware, this last service was for my Florida house and I am not there at this time. My rating is based solely on past performance.
Great follow up and easy to communicate. Appreciate the real time updates and service reports. Great service
Quality, dependability, communication with customers, responsive to customer’s concerns
Service is timely and I have noticed less weed.
They are available to come out to help with any issue.
My lawn has definitely improved since using your service. This is especially true because of your outstanding technician Oswaldo. I have requested that only he services my lawn.
Great Service. Great Lawn Care
You come you go monthly no hassel.
Very good work