TruGreen
3460 Capital Drive
Colorado Springs
CO 80939
United States

Customer Testimonials

Report a concern   December 31, 2017 — Rated 10 out of 10 by J.M. TruGreen

I've never had a problem with my trees since I started using your service. The guys that come out are super-friendly and professional. The customer service is reliable and responsive, and the cost of the service is fair and reasonable. Thanks!

Report a concern   December 12, 2017 — Rated 9 out of 10 by D.H. TruGreen

I'm happy with TruGreen and all their services.

First name removed

Report a concern   December 7, 2017 — Rated 10 out of 10 by S.C. TruGreen

My lawn looked great while being serviced.
Your people are very professional.

Report a concern   December 3, 2017 — Rated 10 out of 10 by T.M. TruGreen

Awesome!

Report a concern   November 29, 2017 — Rated 10 out of 10 by S.B. TruGreen

My yard and trees look great every year

Report a concern   November 27, 2017 — Rated 10 out of 10 by J.S. TruGreen

great

Report a concern   November 16, 2017 — Rated 9 out of 10 by A.T. TruGreen

Very professional. Timely, and attentive to my landscaping.

Report a concern   November 16, 2017 — Rated 10 out of 10 by M.R.M. TruGreen

thorough!

Report a concern   November 15, 2017 — Rated 10 out of 10 by S.T. TruGreen

Very good service. But mostly when there is a problem with lawn issues--True Green responds immediately. I really appreciate that you care about our concerns and want to resolve quickly. Thank You, Sincerely.

Report a concern   November 8, 2017 — Rated 10 out of 10 by D.R. TruGreen

As scheduled, done well and my lawn always looks good. I've been a customer for years and will continue to be!

Report a concern   November 2, 2017 — Rated 10 out of 10 by R.K. TruGreen

Affordable. Dependable.

Report a concern   October 30, 2017 — Rated 9 out of 10 by S.C. TruGreen

Helpful staff that works to get things done!

Report a concern   October 28, 2017 — Rated 9 out of 10 by T.H. TruGreen

I like the fact that Debbie stays on top of customer satisfaction.

Report a concern   October 26, 2017 — Rated 9 out of 10 by M.S. TruGreen

Professional technicians preforming the service.

Report a concern   October 25, 2017 — Rated 10 out of 10 by A.B. TruGreen

My Lawn is soooo healthy, green, and lush since using your service.

Report a concern   October 25, 2017 — Rated 10 out of 10 by B.D. TruGreen

The only issue I have is that you all have become way too big. Personal service is non-existent and I have lost contact with ANY local people since you bought Scott's. Even your national call center people say the same thing. I have had 2 different people agree with me.

If I can get a local contractor that has a real local phone, I will use him.

Report a concern   October 25, 2017 — Rated 10 out of 10 by P.S.C.B. TruGreen

Very easy to work with.

Report a concern   October 24, 2017 — Rated 10 out of 10 by D.W. TruGreen

Debbie Jones always calls to make sure we're satisfied with service.

Report a concern   October 19, 2017 — Rated 10 out of 10 by A.S. TruGreen

our tech is super nice and very thorough and efficient! specialist#16255

Report a concern   October 19, 2017 — Rated 10 out of 10 by J.F. TruGreen

Your personnel are always polite and very knowledgeable. They show up when they are scheduled.

Report a concern   October 18, 2017 — Rated 10 out of 10 by M.A.K. TruGreen

Excellent customer service

Report a concern   October 17, 2017 — Rated 9 out of 10 by G.J. TruGreen

Provided a strong support up front with great results. After the initial push, the results seemed to fade.

Report a concern   October 17, 2017 — Rated 10 out of 10 by E.G. TruGreen

Punctuality and professionalism.

Report a concern   October 17, 2017 — Rated 9 out of 10 by C.K. TruGreen

Done on the day scheduled

Report a concern   October 17, 2017 — Rated 10 out of 10 by I.M. TruGreen

You have brought back and kept my yard green and weed free. On my own I cannot do that. My late husband took care of all of that. Thank you. Your technicians are all very professional and nice. there has been good communication with all of them.

Report a concern   October 16, 2017 — Rated 9 out of 10 by T.K. TruGreen

The guys were courteous and the notifications before service were helpful.

Report a concern   October 13, 2017 — Rated 9 out of 10 by A.M. TruGreen

When I signed up this year, I was told that aeration would be scheduled in advance and that I would get a call so we could mark our sprinklers. I received an automated message yesterday that were were servicing my lawn. I assumed since it didn't say aeration that it was just for fertiziler. Today they aerated without notice. We have sprinklers int he middle of our lawn and we are concerned that they may have been damaged. I called and spoke with Marla who made a note in the file. This is concerning. In addition, when I signed up, I was concerned about the holes in my lawn which they said was some sort of fungus and that when they did the aeration at the end of the season, they would re-seed. Now, I'm being told that wasn't part of my plan. I had complained about the holes several times and was told each time that they would re-seed. So, I don't understand how that is not part of my package. This is the first time we have used TrueGreen and I was hoping that the process would be easy. Now I am having these two issues. Also, when they aerated, they did not leave any paperwork. I was told that each time something was performed, we would received documentation and that did not happen.

Report a concern   October 13, 2017 — Rated 10 out of 10 by G.B. TruGreen

As always, the lawn and tree services were completed in a professional and workman like manner.

Report a concern   October 11, 2017 — Rated 9 out of 10 by M.C. TruGreen

Back my grass back to life!

Report a concern   October 11, 2017 — Rated 10 out of 10 by M.A. TruGreen

I like that you come out on a regular basis, and evaluate my lawn, and apply what is necessary. My lawn was not looking good when I started with TruGreen. After a season with TruGreen, my lawn is looking so much better and it is on the road to recovery.


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