Customer Testimonials
Very personable technicians. Careful and thorough.
Everything is great
The people that come out to do the service are always friendly and professional. They answer questions and listen to feedback.
So far so good. My turf has definitely improved and their communication with their clients is very good. A bit expensive or they would score a 10
ANTHONY MCDONALDUMPHREY came out today and applied fertilizer to our yards. He is courteous and very polite. We talked about a few recent dead spots out on the front yard on the street (swale area). He thinks it is a fungus,according to his superivsor's opinion. He is going to take photos and send them in, and ask what can be done to prevent this from happening again. Most of my yard is very green and attractive, but these few large dead spots are eye sores and want to find out how not to have this reoccur! He also noticed several circles in the yard, and told me he thinks I water to much and at the wrong time of day. I appreciate the conversation we had, and how he informed me. I also told him, I wanted to have requested instructions place in my account, that going forward, every tech that comes out knows I expect them to clean up after they are through applying product to my yards. I request that all granules be swept off of the sidewalks, driveway, deck in backyard and walkways. Leaving chemicals on the concrete after application stains the concrete and the deck.
We have been having an issue getting our landscape service. I filled out a survey and it got the proper attention. The lovely lady who called regarding our lack of service was polite, concerned and proactive. She followed up and made sure the service was scheduled promptly. We have three service contracts with TruGreen. the other two have no issues with timing, scheduling or working as proscribed. I can't thank the phone contact representative enough for care and attention to our issue. I would say her name, but I'm afraid I will butcher it, but I'll try (she will know when she reads this). Lauren, I believe is her name, sorry if I'm incorrect, sigh of relief if I got it correct.
Polite and very efficient
The service tech that comes to our home is very personable and friendly. Our gate has always been left closed when completed, and our lawn has remained weed free since starting services
That last rep was so very knowledgeable regarding my trees and lawn.. As A customer this is what we are looking for.
Prompt clean efficient
Prompt and efficient service. Helps keep our lawn healthy and free of weeds.
Justin was very courteous and professional and took care of my lawn care service very quickly. Much appreciated!
The People show up on time.
My yard is starting to recover from winter very nicely and everyone is willing to answer any questions.
Convenience
My lawn is definitely doing better since you have been taking care of it. Thank you.
The workers are on time and friendly.
Advanced notice of upcoming service is very helpful. Price of services in line with other contracters. Results of applications are very noticable. Every person I have had contact with,phone or in person, have been knowable and friendly.
The people that come to our house to apply fertilizer take care and make sue they are welcome on our property.
Service Technician Kahlen Brown does a great job of thoughly explaining what is being done. He is very nice person and we really like him.
my lawn responds well to the service and if I have any issues you always respond. You take care of any problems and give good advice on how to maintain my lawn.
Responsible service. lawn looks great
My service specialist, Kahlen Brown was knowledgeable, courteous and did a very good job of explaining everything and answering all my question.
Great staff
I wanted to give a 'shout out' to the young man who treated my lawn last week, Ethan Brazington. I watched him for a bit...he was very thorough; he paid attention to detail.
Thank you!
Very knowledgeble and friendly staff.
Staff are great!
Kahlen seemed knowledgeable at our first meeting. I look forward to future contact with him. I am disappointed that there is no direct contact information for him in case I have future issues.
I love the service that Ethan Brazington provided.
My lawn care looks great every year and satisfied with the quality of the service.
Ashton and Jeremy both did a good job and were very helpful.
I do like getting a written visit summary at the door and not just on the computer.