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Customer Testimonials
Thank you Lucia Herrera for you taking such good care of our lawn and trees this year. We hope you will be our technician again next year.
All members of the team have been very helpful and eager to work with us during our first year with TruGreen. Robert has been a very knowledgeable lawn tech and we so appreciate the recommendations and guidance he has provided. All of the tree and lawn services have made a difference in the health and appearance of our yard and landscaping. A big thank you to all who have worked through this vivid year!!
The weeds are no longer going to become part of my property.
The service people are well trained and efficient!! They offer great advice and know their job!
I am always happy with the excellent results to my lawn and shrubs after receiving the Trugreen Lawn services. My lawn and shrubs show exceptional green coloring with a very minimal amount of weeds and discoloration.
Friendliness of techs
Professional technicians. Timely way of knowing when the service is scheduled. Unfortunately, I can't see the time window that's been assigned until the technician is on his way. It makes it hard to plan my day. I would prefer to know the time window a day ahead instead of the morning of the scheduled service.
my person was great
Worker is very professional and answer any questions I may have.
Call in advance so I can be ready. Always leave a good report with recommendations. My lawn has been great with few weeds and a beautiful green color throughout the summer.
Lucia Herrera performed the last two services. She and her assistants did an excellent job communicating, servicing the lawn and remediating for the poor and ineffective service provided by the other lawn care specialists that preceded Lucia in 2021. Quite frankly, Lucia saved the account relationship for True Green because we were on the verge of not renewing with true green for 2022. Now, thanks to Lucia, we will renew.
We have had Lucia in prior years and want her to continue to be our lawn care service provider.
I am very pleased with the services provided by Specialist, Eric Salazar. The appearance of my yard has been "awesome" since Mr. Salazar has been doing the service.
Today, I contacted the Albuquerque office to inquire if the two Arborvitae trees had been fertilized today. I talked to Brian and he was very helpful and assured me he would find out and have the specialist call me back.
I have the best technician that you employ. Her name is Lucia Herrera. She always calls to let me know when she will be here and what service she is to provide on that day. She is caring and very professional.
Notified in advance of technicians arrival. Never a missed appointment and arrive in a timely manner.
I enjoy that I don’t have to spray the 1000 weeds in our graveled back yard.
I appreciate that I am notified ahead of time what day the technician will be here, so that I can make sure he has access. They do the job quickly and efficiently and close the gates when they leave. My side yard was a weed patch when I first agreed to the service of TruGreen and now there are very few weeds.
Eric Salazar did a fantastic job applying the weed killer/0”pre-emergents to my property, he is very respectful, courteous, and knowledgeable about his job, please send him to my house every time!
I like that they call & text ahead and provide a virtual navigation map as to their location. The applications are fast and I am pleased that they close our gate upon departing our home. I also like the detailed receipt left at our front door.
Very professional, love our guy. He is so careful
All is professional
Very friendly and always on time. Great service in taking care of my lawn.
I have been very impressed with the way our yard was brought back within a year . When we signed up over half our yard was dead. Within the year it has mostly all filled in, and looks green and healthy.
We are so lucky to have Lucia H. as a service manager and technician! She has wonderful customer relations skills, and is always diligent about calling in advance to make sure we'll be available to provide gate access.
Professional with minimal hassle.
Only once or twice was I unhappy over the past 2 years with the results. The technicians are friendly and quick.
I really like not having to deal with all the weeds that constantly pop up in my yard. It was getting impossible for me to keep up with them.
Specialist: 98119-Adam Rosenboom provided our Desertscape Service on 08/17/2021. Work Order #:Phone number removed4681.Adam has terrific Customer Service Skills. He came to the door to speak with me prior to starting the treatment (as we have requested). He took the time to listen to my concerns and he answered all of my questions. Adam is a credit to Trugreen. It is Specialists like Adam that cause us to remain since May, 2017. This survey/review is to highly commend Adam for the wonderful service he provided. He is Cheerful, friendly, and very professional.
I truly appreciate my service provider, Lucia Herrera. She always goes the extra mile to provide me with information and excellent service.
EVERYONE is just so helpful and friendly they always have a smile
My lawn and shrubs never looked better. I found it overall more economical. than paying for individual yard care services.