Customer Testimonials
It is the best my lawn has looked in years, even with the extreme heat this summer. The techs are prompt and courteous answering all my questions and even helping with suggestions.
Friendly service, tech keeps us informed of what’s being done. Arrived in a timely manner
Seem to provide pretty good results over a period of time
I do not have to do it.
The service person comes to the door and discusses the service to be performed and asks if we have any concerns or needs that go beyond the scope of the appointment. This is good customer service in my opinion
Heather S was fantastic. Heather was on time, very professional and a pleasure to work with. I am very appreciative of great customer service.
Service professionals have professional training, and always address questions with care.
Tomas H. Thoroughly researched my concerns about our redbud tree, consulted with his experts and made recommendations to address the heat stress issues. It is with this type of care that I find confidence that our landscaping will be maintained well. Thank you Thomas and thank you TruGreen!
Guaranteed satisfaction on services
Neat and prompt
Alexis Mayfeild, was very polite and friendly. She sprayed very thoroughly and would like to have her return for future treatments.
My grass is beautiful
Douglas met me upon his arrival and explained what he would be treating today and asked me if I had any questions or concerns. He listened to what I had to say and then treated my lawn. Upon completion he came to me and explained what he had found and treated and again asked if there were any questions. There were none. Douglas prepared, printed and provided me with his report, thanked me for using TruGreen services and said he would see me the next time. Great CSR. Very profesional, freindly and thorough.
Your tech (Douglas Brown) arrived and met with me to explain what he would be treating today. He asked me if I had any concerns or questions, listened to my comments and then began his treatment. Once he had finished he came to me and explained what he had found and treated. He again asked me if I had any questions. I did not. Douglas prepared and printed his report and gave it to me. He thanked me for using TruGreen and said he would see me next time.
Great CSR. Professional and thorough.
The quality of people - Like Joshua B who just came out here for a re-service call. Very thorough and professional
Dependable service and positive results.
My specialist, Alexis Branch 5045 is doing a great job keeping me aware of our scheduled appointments and when she expects to get to our home. It's important to us because we have a dog that has a pet door in the storm door.
Just one thing, could Alexis ring our doorbell when she arrives.
Trugreen has been good for the most part all these years we have used their services. Their customer service and technicians are usually very helpful.
Our yard looks the best it ever has since we went with Trugreen. Mosquitoes are down. All is good
Has a program that was agreed to and they have been on time and no hasssel,
Heather returned for reapplication due to a monsoon-like deluge that appeared in the afternoon after the initial application. It rained, HARD, for several hours. Therefore, it was no surprise to us that we did experience a few insect bites in the yard over the weekend.
On her return, Heather was extremely professional, alerting other workers on my property as to what she was doing. She handled everything without needing our assistance, as we were otherwise busy.
We appreciate so much her attention to our property and look forward to having her continued service.
Sincerely,
Name removed
Hickory
Dependable
This is our third year with TruGreen and our lawn has never looked better. Pedro Delossanto was our Service Tech today and he is Great! He was very thorough and answered all our questions as well as leaving a printout of the services he provided today. It is great doing business with such a reliable company.
Our TruGreen Rep, Heather, did an outstanding job in educating me on her first visit last week. She was knowledgable and extremely patient, walking the grounds with me to discuss different issues about which I was concerned. Heather really helped to turn me around - TruGreen was not my choice - but my husband's, and Heather has helped to make me a believer.
-Pat Last name removed, Hickory, NC
Very thorough. Good conversation on helping ornamentals, and eliminating aphids.
Very professional, listens to concerns and adequately addresses
No specific comments
I love how healthy our lawn, trees and shrubbery are since engaging TruGreen.
Attention to the details
You let me know when to expect your service. The grass has improved and the lawn looks much better. I am in the process of moving to an independent living facility and this month(July)will be the last time I will need your services. Thank you. I rather not be on the promotional
List
The satisfaction guarantee.