Customer Testimonials
Deryl, my tree and shrub specialist does great work and is very professional.
Deryl does a fantastic job. He has been our rep for 2 of your services and does a wonderful job.
We have recommend him to other members of our family.
The technician was courteous and explained what he was performing for the lawn.
Thank you Laroccus S. for great service. Very informative and helpful. Branch no. 5940. customer #Phone number removed380
Appreciate the specialist help and advice
Ed Kennelly is prompt, professional and a “10” specialist.
Kyle and Douglas did an outstanding job correcting the issues with the aeration. A large area had been missed. the guy's too care of this and corrected a couple other spots they didn't feel were done properly. They also provided guidance on lawn care. Great experience!
I had a free service call from Deryl L. on November 4th for my shrubs. They were showing alot of dead leaves etc and it concerned me. Deryl was very professional and knowledgable. He took the time to explain what was happening with my shrubs, checked my account to confirm the past service calls I had had and what was done, advised me on options for continued protection. He gave me his card and told me if I had any other questions or concerns, to contact him. I advised him that I had a BIG concern regarding the trees in my yard (they keep dying. three this year alone). I asked him to let me know of an arborist that he would recommend to help (I have already had two different arborists review my situation on two different occasions. They were not helpful). He said he would talk with his manager and let me know if he finds a name of an arborist for me to contact. I really appreciated the extra time and attention that Deryl gave me. He was a good listener and showed compassion and honest concern for my situation and I felt like he will help as much as he can. Thank you Deryl!
I would like to score 10 for Pierre Davis for aeration and seeding on 10-28-19. Thank you.
Excellent services conducted when needed. Always a smooth and pleasant experience. All of my neighbors are envious of our health landscape!
It appears to work.
They are pre-scheduled and the service person shows up on time and completes services. Best part is that it requires no knowledge on my part or shopping for the right products.
Deryl showed up at the expected time, checked in with us to describe what he would be doing, performed the service efficiently and left. I appreciate his desire to do a good job as well as give me an opportunity to ask questions.
Timely service and service team. Douglas and Rick Janes Ray was here last time for aeration and seeding. Very professional. My laws was scheduled to cut in a week. When I mentioned the same , They asked me to call with a month id seeding is needed because of lawn cut. very much appreciated their response
How pretty our lawn looks & the nice people who work for TruGreen
My lawn looks much better.
Douglas G. came out to perform my aeration and seeing on 11Oct. He was very upbeat and positive for a Friday afternoon. He answered all of my questions and did an amazing job - I have started to see some grass come in already. I would definitely recommend Douglas for future work.
P.S. I'm sorry to hear that he was punished for volunteering on one of his Saturday's off. I wish him nothing but the best!
Did a great job (LaVon)
Great job
Douglas is a true pro. He advised me on what I need to do about the bad areas in my yard. After the Aeration and Seeding bowled the drive and walkways.
Aeration and seeding this morning. Douglas Gratop did a good job, and was considerate with avoiding the recently graded areas in the yard that already had new grass sprouting. He needs help identifying ACC school flags, though, as he thought my NC State flag was an Ohio State flag.
I know when my service is scheduled and, so far, TruGreen has lived up to coming exactly when planned. Pierre Davis worked on my aeration and overseeding. He was efficient, courteous and informative.
The lawn technicians alerted me ahead of time of their arrival schedule. They arrived on time and listened carefully as to the boundaries of my lot. We conferred on and agreed about the care of my rocky and hilly side yards. The app is great and customer service courteous and helpful.
LaVon came out on Saturday to fertilize our lawn. He was very polite, friendly, and courteous. Enjoyed chatting with him for a few minutes.
Douglas G showed up on a Saturday with a good attitude (even though he probably would have rather been elsewhere it being the weekend and all). He was very friendly and tried to make sure I knew what his chores were. He provided sound advice when I questioned him about some troublesome areas and I could tell that his answers were good, honest answers (not necessarily ones that would just generate more business for Truegreen).
He also spotted some grub worms in parts of the lawn. He seemed generally preturbed at this unfortunate event. Heck he even attempted to eat the ones he dug out of the turf! (just kidding). I appreciated his quick efforts to call the office and get the response actions started.
He is welcome at our house on behalf of Truegreen anytime.
Ray and Douglas did an outstanding, job would recommend them for team of the year. They made sure grass seed and aeration covered the yard properly. Clean up was done well. A plus for the company, send them back anytime we have service. Thank you very much.
Timely and my trees and shrubs are very healthy.
Very efficient ,professional and courteous
A very personable and professional gentleman with a graying beard (Doug) came out and did core aeration and seeding treatment for us, on a Saturday, and I wanted to share my thanks for some outstanding service.
That is, I wanted to take the time to say just how much I appreciate Doug letting us know he had arrived, and then for him taking the time to chat with me about the treatment, about our lawn, about our weed species, what to do with watering and mowing/blowing after seeding, and about how to work with the lawn in concert with the treatments.
I can only wish that kind of passion for the craft and approach to servicing customers can be spread to the other service people working with True Green and especially the younger generation of sevice providers.
Big shout out and a huge Thank You to Doug for his top notch service and attention to detail. Please give him a huge raise. He is an absolute asset to the company, the brand overall, and he deserves to be rewarded!
Sincerely, Chris Gouin
Very Happy Customer
Your service technicians are very responsive