TruGreen
10830 Quality Dr.
Charlotte
NC 28278
United States

Customer Testimonials

Report a concern   July 15, 2020 — Rated 10 out of 10 by Jeff Maley Your TruGreen Branch
What do you like about our services?

Your technicians are always cordial & professional.

Report a concern   July 15, 2020 — Rated 10 out of 10 by J.F. Your TruGreen Branch
What do you like about our services?

Tech was great he didn’t have the correct chemical on his truck but he returned same day and completed the service.

Report a concern   July 14, 2020 — Rated 10 out of 10 by James Ingram Your TruGreen Branch
What do you like about our services?

The professional care and service of the lawn care specialists when they’re here

Report a concern   July 14, 2020 — Rated 10 out of 10 by Jonathan Palumbo Your TruGreen Branch
What do you like about our services?

When I look at my lawn now versus three years ago? That’s what I like about your services!

Report a concern   July 14, 2020 — Rated 10 out of 10 by Maureen Fogle Your TruGreen Branch
What do you like about our services?

Mosquito control no issues!

Report a concern   July 14, 2020 — Rated 9 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

You used to call or text the day before treatment. This last time I did not get a notice or I would have cut it before treatment.

Report a concern   July 14, 2020 — Rated 9 out of 10 by D.F. Your TruGreen Branch
What do you like about our services?

Prompt, courteous staff

Report a concern   July 14, 2020 — Rated 10 out of 10 by G.D. Your TruGreen Branch
What do you like about our services?

trouble free and routine

Report a concern   July 14, 2020 — Rated 10 out of 10 by C.W. Your TruGreen Branch
What do you like about our services?

Prompt and efficient.

Report a concern   July 14, 2020 — Rated 10 out of 10 by Jeff Lyons Your TruGreen Branch
What do you like about our services?

Great staff and excellent work

Report a concern   July 14, 2020 — Rated 9 out of 10 by T.T. Your TruGreen Branch
What do you like about our services?

excellent service.

Report a concern   July 13, 2020 — Rated 10 out of 10 by N.D. Your TruGreen Branch
What do you like about our services?

The technician takes the time to explain what he is doing and ensures we know what is going on with the yard.

Report a concern   July 11, 2020 — Rated 10 out of 10 by N.P. Your TruGreen Branch
What do you like about our services?

Jason Smith is very courtious and knows correct way to treat the lawn,

Report a concern   July 11, 2020 — Rated 10 out of 10 by Denise Mckellery Your TruGreen Branch
What do you like about our services?

Douglas has been exceptionally great treating our lawn. Of course, Tracy is good also. Douglas and I also communicated about my yard and the weeds. Some I may have to dig up.....ugh... He always has a smile and teases me about him being the best man for the job! Of course, he is at the moment, cause I haven't seen Tracy. Are you all hiding him? Just Kidding!

Actually, I would like a redo of my last treatment. I waited before having the lawn cut, as I was told by the warden, Douglas, then it rained, stormed, the wind blew and I don't think the treatment was effective!

Thanks, for a great service,

The Mckellery's

P.S. if you share my name: only use the first name.(Denise) Thank you

Report a concern   July 9, 2020 — Rated 10 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

Andrew Harnen did a great job for me today!

Report a concern   July 9, 2020 — Rated 10 out of 10 by B.G. Your TruGreen Branch
What do you like about our services?

Quick, efficient service. Friendly Specialists.

Report a concern   July 9, 2020 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Consistent

Report a concern   July 8, 2020 — Rated 10 out of 10 by Reginald B. Mcclean Your TruGreen Branch
What do you like about our services?

The professional manner the service tech went about his job to ensure my lawn remain beautiful all summer long. He even informed me of areas in my lawn for future potential concern. I rate Mr. Jason Smith an "excellent" service tech. Mr. & Mrs. Reginald B. McClean

Report a concern   July 8, 2020 — Rated 9 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

As long as we are not allowed to talk with your tech, how do you expect us to honestly evaluate what they do? We will have to lie to give a positive review. They come, do their job and leave when we never knew anyone was here. Stop punishing your techs with these unhelpful contests! We used to ask them to knock on our door, ask what they were doing that day, answer any questions we might have had, and each and every tech was so helpful and knowledgeable. We were happy to give a positive evaluation each occasion. Figure out something else. As long as you eliminate us from the process, we are unable to honestly comply. Ask your phone robot spokesperson 'Trudy' for help, maybe she is smart enough to figure this out for you. In the meantime, this is the last time we will say anything to this box. We wonder if we will ever hear back from anyone who works at TruGreen?

- First name removed and Jan Last name removed
(happy customers because of your techs, but not pleased with the 'suits' running your outfit)

Report a concern   July 8, 2020 — Rated 10 out of 10 by W.T. Your TruGreen Branch
What do you like about our services?

Very courteous, professional and dependable...
Not only of home owners but also of yard, leaving gates closed and leaving yard appearance nice....

Report a concern   July 8, 2020 — Rated 10 out of 10 by E.P. Your TruGreen Branch
What do you like about our services?

Always nice and friendly and yard looks better than before

Report a concern   July 8, 2020 — Rated 10 out of 10 by S.H. Your TruGreen Branch
What do you like about our services?

Great advice from your employees on what we can do between applications. Our lawn is better than ever. Thanks for that

Report a concern   July 8, 2020 — Rated 10 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

Andrew Harnen come out today to do my retreatment. He was very knowledgeable and listened very carefully to my concerns. He did an excellent job and I would prefer Andrew to continue to be my lawn specialists on future treatments.

Report a concern   July 8, 2020 — Rated 10 out of 10 by Joshua Yoder Your TruGreen Branch
What do you like about our services?

Friendly, knowledgeable lawn care specialists who keep me in the loop regarding what's happening with my lawn.

Report a concern   July 8, 2020 — Rated 10 out of 10 by James Dehner Your TruGreen Branch
What do you like about our services?

Yard looks nice and technicians are polite and friendly.

Report a concern   July 7, 2020 — Rated 10 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

Knowing when you are coming and the efficient use of man power to get the job done and done well.

Report a concern   July 7, 2020 — Rated 9 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Effective—my grass looks more lush and weed-free
Communicative—I always know when you’re coming and you leave the info on what materials you applied

Report a concern   July 7, 2020 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

Always on time and efficient.

Report a concern   July 7, 2020 — Rated 10 out of 10 by Rebekah Land Your TruGreen Branch
What do you like about our services?

We have had TruGreen as long as I can remember. We trust you to take care of all of our extermination issues, including skunks. We have never had any problems and we have probably used TruGreen 25+ years.

Report a concern   July 7, 2020 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

I want to give a shout out to your service specialist that came to my house yesterday. He was kin, and courteous and went above the call of duty. I was having a problem and he came out and took pictures, offered a few things that I could do and sprayed a spot that was nothing but weed.

He came out because I called after my first treatment because a huge spot in my yard turned brown Someone came out while I was away and left a note on the door that said this will cost extra. No explanation or anything. I did not have that spot until my first treatment

"Andrew" was different. He took time to listen and try to see what the problem is. Thank you Andrew.


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