TruGreen
10830 Quality Dr.
Charlotte
NC 28278
United States

Customer Testimonials

Report a concern   March 13, 2019 — Rated 10 out of 10 by J.K. Your TruGreen Branch
What do you like about our services?

Convenience and confidence that shrubs will eventually get taken care of.
Report a concern   March 13, 2019 — Rated 10 out of 10 by K.S. Your TruGreen Branch
What do you like about our services?

TruGreen gives yards the desired professional look. Employees are courteous and knowledgeable.
Report a concern   March 13, 2019 — Rated 10 out of 10 by C.E. Your TruGreen Branch
What do you like about our services?

I had a new TruGreen Specialist that came out on 3/12/2019 his name is Pierre Davis. He was very friendly, attentive to my needs for my grass. He also was very knowledgeable.

Report a concern   March 12, 2019 — Rated 10 out of 10 by S.G. Your TruGreen Branch
What do you like about our services?

Very personalable was very knowledgeable about our yard explained everything

Report a concern   March 12, 2019 — Rated 9 out of 10 by S.K. Your TruGreen Branch
What do you like about our services?

I like that you are on the lookout for pests and other problems, and alert me to them.
Report a concern   March 12, 2019 — Rated 10 out of 10 by K.M. Your TruGreen Branch
What do you like about our services?

Friendly
Report a concern   March 12, 2019 — Rated 10 out of 10 by James Mcknight Your TruGreen Branch
What do you like about our services?

Levon Allen was your representative for us today (3-11). He was terrific!! He discussed what he was applying, and why, and he answered all my questions. We share an interest in golf and appreciate "Bermuda grass". My yard is completely Bermuda and I want it to stay that way. Levon explained what the application today would do to help. I hope I get him all the time.

A TEN!!!!!!!!!\

Jim McKnight

Report a concern   March 12, 2019 — Rated 10 out of 10 by Billy Bolin Your TruGreen Branch
What do you like about our services?

Ease of use and proven results.

Report a concern   March 12, 2019 — Rated 9 out of 10 by B.C.R. Your TruGreen Branch
What do you like about our services?

The Charlotte staff Don and Sandy take peronal care of me
Report a concern   March 12, 2019 — Rated 10 out of 10 by F.K. Your TruGreen Branch
What do you like about our services?

We have had Deryl servicing our trees and shrubs for a few years now and he is always very polite and informative. He always comes to the door to let us know he is in our yard. He has recommended things that we could do to help him care for our shrubbery. This is very much appreciated. We would highly recommend him to others for their shrubs and trees.
Report a concern   March 12, 2019 — Rated 10 out of 10 by G.H. Your TruGreen Branch
What do you like about our services?

Specialist Kevin Mitchell did a great job!
Report a concern   March 12, 2019 — Rated 10 out of 10 by C.W. Your TruGreen Branch
What do you like about our services?

Robert Smith (63777) took the time today to explain the services that i have purchased and left within my service plan. He was friendly and knowledgeable.

Report a concern   March 12, 2019 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

The two men -Lavon and Douglas were friendly and knowledgeable. They gave me good advice on caring for my lawn and were honest with me about some of the issues with the lawn's past history.
Report a concern   March 11, 2019 — Rated 10 out of 10 by P.M. Your TruGreen Branch
What do you like about our services?

The Lawn Care Specialist and Area Manager are very professional in terms of service and are TRUE expert in Lawn care. I highly recommend TruGreen.
Report a concern   March 11, 2019 — Rated 9 out of 10 by C.N. Your TruGreen Branch
What do you like about our services?

I’m satisfied with the tree and shrub service.

Report a concern   March 11, 2019 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

I wanted to give service technician, Lavon Allen a 10. He was able to explain and answer all my questions.
Report a concern   March 11, 2019 — Rated 10 out of 10 by P.K. Your TruGreen Branch
What do you like about our services?

Mr. Pierre needs a 10 rating. Talked with me, explained todays process..Good job, well done.
Report a concern   March 10, 2019 — Rated 10 out of 10 by G.M. Your TruGreen Branch
What do you like about our services?

LaCarlos Adams was here March 4 to perform Lawn Service. He rang the doorbell to let us know he was on property and explained what he was going go do. Very cordial conversation! Excellent service!
Report a concern   March 10, 2019 — Rated 10 out of 10 by B.G. Your TruGreen Branch
What do you like about our services?

They arrive when scheduled, give me updates about my lawn and shrubs. The technician goes about their work quickly and efficiently.
Report a concern   March 9, 2019 — Rated 10 out of 10 by Natalie Turcios Your TruGreen Branch
What do you like about our services?

Is a releaf/ worrie free knowing that TrueGreen will take care the health of our lawn. I also like that the specialist does document in what they had worked on and recommendations tips to maintain the health of the lawn. I also like the fact that having the ability to view my account online, any expecting appointments etc. Specialist over the online chats are very responsive and knowledgeable when answering my questions.
Report a concern   March 8, 2019 — Rated 9 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

Customer service
Report a concern   March 8, 2019 — Rated 10 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

kepps my lawn in great shape
Report a concern   March 8, 2019 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

Very Organized, professional and gets the job done.

Report a concern   March 8, 2019 — Rated 10 out of 10 by Tracy Buys Your TruGreen Branch
What do you like about our services?

Great service
Report a concern   March 8, 2019 — Rated 10 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

Technician was professional and friendly.
Report a concern   March 8, 2019 — Rated 10 out of 10 by K.D. Your TruGreen Branch
What do you like about our services?

- The call ahead from the lawn technician
- The attentiveness with which he listened to the specific areas of concerns we shared
- The thoroughness with which he conducted the service to address those concerns
- The detailed instructions he left behind regarding post-treatment precautions
Report a concern   March 7, 2019 — Rated 10 out of 10 by B.R. Your TruGreen Branch
What do you like about our services?

Jeffery Wilken was the specialist and very professional. He knocked on the door to inform us he will be providing the application. He applies the application quickly and thoroughly. Excellent customer service.
Report a concern   March 7, 2019 — Rated 10 out of 10 by K.D. Your TruGreen Branch
What do you like about our services?

Your service technician, Lawrence Riley, was professional, kind and knowledgable.
Report a concern   March 7, 2019 — Rated 10 out of 10 by Fred Wetherell Your TruGreen Branch
What do you like about our services?

Deryl is our Technician. He is a great guy, very personable and consistently does a quality job. He represents your company well and I'm sure is the reason you keep your customers!
Report a concern   March 7, 2019 — Rated 10 out of 10 by Chris Jones Your TruGreen Branch
What do you like about our services?

Laroccus Smith was great! He helped explain what was going on with my yard and how best to care for it. He was respectful and friendly, taking the time to show me specific things to do and not do. He truly cares about his work and customers, and it shows. He is a great addition to your team!

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