Customer Testimonials

We've come to appreciate very deeply the effectiveness of your services.

Consistently good.

Tim Duggin was excellent in covering our entire lawn that had not been totally covered before. He was thorough, pleasant and very professional in explaining what he had done for the day.

I was particularly impressed with specialist Kris Bingham from branch #5049. He was attentive and approachable. He made a point of speaking with me rather than servicing my lawn and leaving. Job well done!

Paul Cabrey
Branch 5049
Cust5omer #Phone number removed179

This is Name removed
205 Ellington Drive
Franklin, TN. 37064

Paul and his buddy just completed doing the Aeration & Overseeding of my lawn.
They were Friendly, Polite, and informative on answering all my questions.
Excellent work ethics as they went about their duties in a No-Non-Sense manner.
Meaning, professionals all the way i would rate them as Plus 10.

I hope next year this times they are the technicians that come back.

Name removed

Great service. My lawn looks 100% better then it had prior to contracting with True Green!

Service Specialist Greg Lemons is very knowledgeable and shares a great deal of information to help me make sure I get the best results for my lawn. He is invariably friendly and courteous. I appreciate all his help. Name removed

My service specialist always does a great job. He checks in with me to make sure I'm pleased with the way the yard is responding to treatment. I also appreciate the customer service specialist that help me when I call with requests to schedule additional services or make a request to have my service specialist check in with me face-to-face.

Friendly, prompt, performed service as expected.

Our yard is starting off rough. Looking forward to the first year of service. So far, so good.

I would like to recognize Mike Smith (branch #5049) for his excellent customer service. He is always a kind smiling face at my door and seems to truly enjoy his position. He always explains the services and thoroughly addresses any questions. His enthusiasm is contagious and you are certainly lucky to have him on your team.

Michael Smith is an asset to your company! He does a great job, very thorough, polite, a gentleman!

Your tech are great. Very friendly.

Everyone is exceptionally friendly & work diligently to perform outstanding treatments for our lawn.

I like the fact that for over 2 years, we have not seen any weeds cause us problems. Grass is green, and gets stronger every year.

Joe Butler came out today to spray our trees and shrubs and did a great job. Very happy with his service.

The people who service the lawn are friendly and dependable.

You do it and I don't have to!

Never have to worry about the process, notified timely, and service is great!

Mr Duggin let me know he was here, what he was going to do and then let me know he was leaving. He didn't have a printer in his vehicle so he hand wrote a note saying what he had done. I like that my bill is paid by a card you have on hand makes my life simpler.

I like the updates from the service technicians.

Great results!

Tim Duggin of the Nashville-Franklin branch (#5049) did an excellent job when applying the lime to our front yard. He was kind, considerate and detailed everything he was going to do before it was done. Before he left, he made sure we were 100% satisfied and left with a smile. One of the best experiences we've had with the techs at TruGreen.

Name removed
Cust#Phone number removed395

Prompt and courteous technicians very professional.

ease of the service

This score is solely based on the Customer Service provided today by Paul Cabreg, Branch #5049. The service was for aeration and seeding. He was very professional, courteous and conscientious.
Overall, I would say I am not that pleased with how our lawn has looked over the past year. There are strange (big!) weeds popping up all over the lawn. The grass didn't look great. I encouraged my husband to cancel because I simply couldn't see what the TruGreen treatments were doing to improve the look of our lawn. So... we'll see if this aeration and overseeding makes any difference next spring/summer, and we will also strongly consider whether continued treatments are worth the expense.

Again, thumbs up for Paul!

Everything

great people that come to our house to do the work

personal attention and explained fully what I should do to follow up

Dependable and professional