Customer Testimonials
Very good
Jason is wonderful he take care of all of my landscaping needs
Courteous people; that go out of their way to help and assist in servicing your lawn.
You always call and show up when you're suppose to
It’s great
Lawn care is good except I’ve had a problem with weeds this year.
Always quick response to my quiries. Professionalism appreciated.
feeds the grass and kills the weeds
For the most part, they a good job and will come back for a redo if asked.
Kenneth always does excellent work, and he cares for his customers.
Thoroughness
Our service man, Tyler, is very knowledgeable and accommodating. He goes out of his way to explain what the applications are and why they are needed as well as the follow up we need to do in terms of watering and mowing..
Jaq, is a sensational guy. Very informative and attentive technician.
I try to get him assigned to all my serviced properties.
Good information on what was applied and how to follow up I.e. watering.
The telephone about the scheduling of services and technician's professional way of taking care of services.
Everything
Grass looks mich better and healthiet
seems to be working on my bushes and plants, thanks
You have a group of highly skilled employees that Tru Green should be very proud of! S Jones
Scheduling my yard is always accurate
Technicians are friendly and knowledgeable.
Austin Perkins was great. Thanks.
My grass does look better
I am only giving a 10 at this time for the Customer Service I received from your representative, Aaron Alexander, employee # 112616, when I called regarding an issue with the care of my lawn. I was extremely upset that I contracted for the care, weed control, fertilizer, etc of my entire lawn only to find out, after 3 months, that all this time you were only treating the front yard. I had been wondering why my back yard was not looking better and the weeds dying. I called and you all would advise that you were sending someone out again. You even did a courtesy visit. All the correspondence left stated the lawn was treated. It never stated it was just the front. It was not until today, while home that I noticed the agent only treated the front yard. When I asked he told me the order was only for the front. That is what prompted my call today. I was told there was no manager and that someone would have to call me back. Aaron was that someone and he was AWESOME!!! I was upset to the point of tears and he patiently listened and showed sincere understanding and concern for my issue. He researched to find where the problem started and then presented a plan to correct the mistake made initially with the measurement of my yard and future treatment. By the end of the call I was smiling and feeling truly cared for. I am completing this survey for Aaron because as a Customer Service supervisor myself, too many times, only the bad stuff is reported. I wanted you all to know you have a Keeper in Aaron. I would love to have him on my team. He took ownership of my issue and I am confident he will follow it through to completion. Thank You Aaron for truly providing me with a Concierge level of care today. I really appreciate it.
Our yard is beautiful and healthy.
On 7/10/2020, my lawn was serviced by Aaron Dunbar, #108241. He did a spectacular job assessing the issues in my lawn and using preventive measures and fertilizer where applicable.
You have done a great job this year of holding the weeds down. Lawn looks great and is really growing fast.
People are friendly and seem to know what they are doing. Each time they come they tell me what they are doing that day. My yard looks better than it ever has and no mosquitos I.
Our Tru Green specialist comes and gets right to work. He addresses areas that have weeds and treats them with the proper spray. His name is Tyler and he is very polite and does a great job making our yard beautiful.