TruGreen
221 Lyon Lane
Birmingham
AL 35211
United States

Customer Testimonials

Report a concern   July 13, 2017 — Rated 9 out of 10 by H.U.M. Your TruGreen Branch
What do you like about our services?

Initially I was disappointed in the service in that after reviewing the invoice details, the area being serviced was overstated. This created a suspicion that we were being over charged over an extended period of time. I was unable to determine when the service would be performed in order to help coordinate with our daycare staff for outings. Additionally, large noisy equipment was being used to spread chemicals in our very small enclosed courtyard area that was both inefficient and disruptive to sleeping children. Subsequent to talking to Gweneth Powers, we have moved ahead with solutions for these issues that have created a negative light on the service.

Report a concern   July 12, 2017 — Rated 10 out of 10 by D.N. Your TruGreen Branch
What do you like about our services?

Great service cant ask for better

Report a concern   July 12, 2017 — Rated 10 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

My shrubs are very lush and healthy!

Report a concern   July 12, 2017 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

Grass is much greener and thicker. The only complaint is they have not gotten rid of the crabgrass.

Report a concern   July 12, 2017 — Rated 10 out of 10 by S.D. Your TruGreen Branch
What do you like about our services?

My service agent is Eddie Thomas, 5768. I am customerPhone number removed026. He asked me to complete a survey. I could not access as suggested on the card he left. Therefore, I take this opportunity. He is reliable, friendly, and knowledgeable. A great employee.
Please accept this instead of the survey.
Name removed

Report a concern   July 12, 2017 — Rated 10 out of 10 by G.M. Your TruGreen Branch
What do you like about our services?

I am informed about the expected time of service. Your people are prompt, courteous and professional. Information is left for me to review as to the service rendered. I am offered other programs of service, but not pressured to buy. Your rates are affordable.

Report a concern   July 12, 2017 — Rated 10 out of 10 by S.R.B. Your TruGreen Branch
What do you like about our services?

You always stand behind your work.

Report a concern   July 12, 2017 — Rated 10 out of 10 by S.T. Your TruGreen Branch
What do you like about our services?

Everything. Whenever I call and ask about any services you take care of what I need.

Report a concern   July 12, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

You call before you come, you are on time each month with the treatment. I have been with you for 8 year's and I am very satisfied.

Report a concern   July 11, 2017 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

It works!!!!!!

Report a concern   July 11, 2017 — Rated 10 out of 10 by G.H. Your TruGreen Branch
What do you like about our services?

You guys are doing great!

Report a concern   July 11, 2017 — Rated 10 out of 10 by W.S. Your TruGreen Branch
What do you like about our services?

Yard looks great.... all good!

Report a concern   July 10, 2017 — Rated 10 out of 10 by L.F. Your TruGreen Branch
What do you like about our services?

Friendly specialist.

Report a concern   July 10, 2017 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Josh Anderson is very personable and eager to meet the needs of our lawn.

Report a concern   July 9, 2017 — Rated 10 out of 10 by C.P. Your TruGreen Branch
What do you like about our services?

I like the fact that if the first application did not accomplish the desired result, you will treat the lawn again free of charge.

Report a concern   July 6, 2017 — Rated 9 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

I like the fast response to the customer in a timely manner the customer service is good.

Report a concern   July 6, 2017 — Rated 10 out of 10 by K.E. Your TruGreen Branch
What do you like about our services?

Our yard looks great!

Report a concern   July 6, 2017 — Rated 9 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

No weeds,,,beautiful lawn.

Report a concern   July 5, 2017 — Rated 10 out of 10 by J.F. Your TruGreen Branch
What do you like about our services?

if we have an issue with an application we only have to make one call and the application will be repeated. This does not gapped very often but it's always handled pleasantly. Great service and customer satisfaction!! Keep doing what you are doing!!! Many thanks.

Report a concern   July 5, 2017 — Rated 10 out of 10 by W.H. Your TruGreen Branch
What do you like about our services?

My representative takes the time to explain the details of proper lawn care to me. I am 75 years old and my husband is 86 and is unable to maintain the yard as we have for many years.Antonio Johnson took the time to tell us how to get rid of the nutsledge in our yard.He then told my husband that we should use a tuna can to measure how much water the yard needs in the event of a drought.

I would like to request Antonio Johnson to be my representative for as long as my husband and I are living. My neighbors are constantly asking what my husband puts on the yard and we gladly tell them that our Tru Green son maintains our yard.

My yard has never looked this great.

Report a concern   July 5, 2017 — Rated 10 out of 10 by C.P. Your TruGreen Branch
What do you like about our services?

Prompt, courteous and professional. I like the "summary" sheet that is left, explaining what was done.

Report a concern   July 5, 2017 — Rated 10 out of 10 by T.C. Your TruGreen Branch
What do you like about our services?

It works

Report a concern   July 5, 2017 — Rated 10 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

Prompt and courteous

Report a concern   July 5, 2017 — Rated 10 out of 10 by E.G. Your TruGreen Branch
What do you like about our services?

Customer #Phone number removed680 - Branch 5768 - Specialist Name: Brandon Lewis

I want you to know that you have an exceptional young man working for your company. Brandon has shown himself to be very polite, professional, and hard working. He answers questions about his job with confidence and knowledge and comes across as very eager to do a very good job. Please don't ever reassign him from my account.

I can be reached for comment or questions: Phone number removed or Phone number removed.
Jim Last name removed

Report a concern   July 4, 2017 — Rated 9 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

Weed control is great

Report a concern   July 4, 2017 — Rated 10 out of 10 by J.E.D. Your TruGreen Branch
What do you like about our services?

you do a good job keeping weeds out of my lawn.I like notification of visits& come backs if needed

Report a concern   July 2, 2017 — Rated 9 out of 10 by G.P. Your TruGreen Branch
What do you like about our services?

Desmond Stewart provides the mosquito service and he has been very professional but friendly. He also asks if the service is working so he seems to care about his customers. Josh Anderson is our lawn specialist and is also friendly and nice and asks if we have concerns with our lawn so I feel as if he cares if we're satisfied.

Report a concern   July 1, 2017 — Rated 10 out of 10 by W.M. Your TruGreen Branch
What do you like about our services?

You will retreat if not satisfied.

Report a concern   June 29, 2017 — Rated 10 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

Technician Maurice Jackson does a great job.

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Josh Anderson has done a great job killing the crab grass and the bare spots are staring to grow. He has been very friendly and polite.


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