Customer Testimonials
Convience
THE RESULTS SHOWN IN THE GRASS AND SHRUBS FROM YOUR APPLICATIONS TELLS THE STORY. YOUR REPRESENTATIVES WHO APPLY THE TREATMENTS ARE VERY FRIENDLY AND COURTEOUS.
I like the good that the Tech does.
I would like him to call me.
I have a Question for him.
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Phone number removed
You always come on time and if I call you
You are always helpful
My Serviceman, Gilbert, at Branch #5768 was very nice!!
My looks great
My shrubs look great
The lawn care specialist, Eddie, continues to exceed my expectations.
The service is reliable - TruGreen is here when they say they will be. I have been using TruGreen for several years and my lawn has been transformed.
On Tue, 5 Mar 19, I contacted Tru-Green to file a complaint regarding a fertilizer yard treatment that was administered approximately two weeks prior. My complaint centered the impact that the previous treatment had on my Azellia plants which line the front of my house. All plants are approximately 10 years old with the exceptions of 3 or 4 plants which I planted 2 years ago after a similar problem with a Tru Green grass application. The Tru Green representative with whom I spoke, assured me that a certified expert would contact me and schedule a visit to assess the damage regarding this issue: I'm still awaiting a return call from Tru Green
I have notified Tru Green previously regarding the affect their fertilizer application has had on my Azellia plant however Tru Green only provided me some literature about how to properly care for Azellia plants. In my opinion this was not a satisfactory response to a problem caused by a Tru Green Lawn Care Specialist.
Fast-forward, I have remained a loyal Tru-Green customer although I have considered terminating this service on several occasions. Before today, I did not feel that customer satisfaction is Tru-Green's Highest Priority. However, today your Lawn Care specialist Roosevelt M, gave me hope that something will be changing with regards to Tru-Green customer service. Roosevelt was courteous, professional and listened intently to my concerns regarding my Azlelia plants. I showed Roosevelt the plants that were impacted the previous application; he agreed that the solution previously administered on the lawn also got on the plants based on the leaf damage pattern. He also mentioned that Tru-Green provided some additional training to its lawn care specialist on how to properly administer the weed killer. This was good information to hear as it may prevent this issue from happening again.
Roosevelt explained the treatment/solution that he would be applying today, and notified me after finishing the service. Exceptional customer service and support; far exceeded expectations!!!!
i think that trugreen does a very good job on lawn care, i like the way my lawn is starting to look.
Maurice is a great lawn care specialist and he really breaks down how the process work with my lawn.
You get the job done and respond well to my requests.
timely
That y’all guarantee your service and make it right if it is no right .
My lawn looks good. My technician is prompt and does a good job.
Dependable, effective, willing to answer questions and accommodate needs, friendly.
All around excellent
Eddie T performed my first service a couple of weeks ago and he did a good job of covering the whole yard. Unfortunately we have had a lot of rain so I don't think it has been as effective as it would have if we had better weather. Hopefully after the next service I will see better results.
Nice employees
Great service
Great service
Eddie T provided excellent service and was friendly.
You come when you say you are
Always keeping me up to date.
Maurice Jackson has taken great care of my lawn for several years now. I hope he continues to do so,because if it wasn’t for him, my lawn would be full of weeds. I will stay with TruGreen as long as HE treats my lawn.
I am very pleased with the fact that you are willing to come back out if asked. You came and sprayed my lawn on Tuesday February 19. It rained all that day plus the next 4 days. With that being said, I need my lawn retreated
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Very professional and friendly.
Good service and on time.
Shrubs look great