Customer Testimonials
On time, treatment seems to work
I receive a text from Trugreen when the specialist is scheduled to come out. I have the ability to ask the specialist questions about services that is going to be performed that particular day.
Andrew W, branch 5768. I'm very satisfied with the work Andrew did with our lawn. I would like for him to continue with the service to our lawn. Thank You
Very professional
Our lawn has never looked this good. Your service people of late have been doing a bang up job.
Yard looks good. Jonathan Woolen does good work
One or two servicemen does the job very well.
I’ve been using TruGreen for over 20 years and have always gotten compliments on how beautiful my lawn is. If there is ever the smallest problem, TruGreen is quick to respond. I wouldn’t use any other company.
Aliyah Harper was very good. I want her every time.
The young man that is servicing my yard is always happy and polite.
Friendly person. Did what we discussed.
Larry Washington is a customer centric representative. I had some questions, and Larry was patient and attentive. He explained the recent service and advised what would happen next. He's the kind of person I would want working for me / my company.
Larry W. Was very helpful and professional!
The specialist (Larry) was very kind, courteous, and knowledgeable. He explained the different aspects of the service wonderfully! Very happy with the service!!
Always let me know what they are doing and why
Kendarrius Bailey did an excellent job -with misquito service- sprayed in back of house and other hard to reach spaces A plus
The Truegreen Technician, Kaitlyn Rodgers was very courteous and professional before, during, and after the mosquito treatment at my home. She answered my questions and displayed a positive attitude while doing so. She showed dignity and respect toward my property while at my home. Awesome customer service skills and upbeat demeanor. It was truly a pleasure meeting her!😊
Convenience and Consistency.
they let you know when they are coming. Do good work
Aaliyah Harper is a professional at her job and is a great asset to your company !
She cares for my yard and and wants to be the very best technician and is truly concerned.
Thanks Aaliyah !
Friendly staff
We the really like the service specialist Aaliyah that comes out to treat our lawn. She does a good job and can answer questions that I ask her concerning the treatment process that she does.
However, when I contact you all at the Phone number removed and I have a issue in reference to a weed/or weeds that has been hard to kill, I was told when I signed up for my annual contract that you all would come back and treat it in 2 weeks, this does not happen. The standard answer for my problem which is the weed/or weeds that are hard to kill when I call is give it 21 days.
You keep my lawn looking great. No weeds.
It helps to control weeds, and I can get further help when weeds are not under control
Larry Washington did a great job today. Very thoughtful and always professional.
Effective and I know exactly when TruGreen is coming to treat.
The results. The grass looks great.
Nikita was very helpful when I asked him questions. No complaints at all with him. The problem I am having is the lack of communication to your technicians. My first visit was fertilize and apply lime. The lime machine was defective and another technician was sent to put out lime. Well, he fertilizer again as well as applying lime. I did not think enough lime was applied so another technician came today and he said he was here to apply fertilizer. I told him fertilizer had been applied twice within a week and I thought he was going to apply lime. He applied lime only, but if I hadn't been here to talk with him he would have followed the instructions and fertilized a third time in within ten days. I appreciate how your company has responded and sent people out, but the instructions given to them need to be clearer. Thank you. Name removed
customer service reps always very helpful. & if i see weeds that were missed…they schedule a technician to come out & re-spray to rectify the issue. i’m very pleased
Service is done in a professional manner.